Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isai Diaz

Indianapolis

Summary

Dynamic small business owner with a proven track record in customer relations and team management at Diaz Services. Expert in enhancing operational efficiency and fostering strong client relationships, leading to increased customer satisfaction and loyalty. Skilled in project management and proficient in forklift operation, ensuring safety and productivity in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Owner

Diaz Services
12.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Forklift Operator

Chewy.com
02.2022 - 11.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Forklift Operator

Amazon
04.2018 - 01.2021

Executed general labor duties, including forklift operation.

  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Education

High School Diploma - Management

Penn Foster Career School
Scranton, PA

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Staff management
  • Team oversight

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Owner

Diaz Services
12.2024 - Current

Forklift Operator

Chewy.com
02.2022 - 11.2023

Forklift Operator

Amazon
04.2018 - 01.2021

High School Diploma - Management

Penn Foster Career School
Isai Diaz