Isaiah Phillips
Evansville
Summary
With over 6 years of exceptional customer service, notably at Biaggi’s Ristorante Italiano, I excel in fast-paced environments, ensuring high-quality guest experiences. Skilled in professional communication and multitasking, I lead by example in both cleanliness and hospitality, significantly enhancing customer satisfaction and team efficiency. My adeptness in handling transactions complements my ability to foster warm and personable customer relationships.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Biaggi’s Ristorante Italiano
09.2020 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Fast Food Worker
Taco Tierra
05.2018 - 03.2020
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
Fairfield Community Highschool
Fairfield, IL06.2020
Skills
6 years of quality customer service experience
great experience in handling money and returning correct amount of change back to guest
professional communication experience in multiple settings
ability to multitask and assist multiple customers at once
experience in leading servers and representing the company
professional hospitality from beginning to finish
Timeline
Restaurant Waiter
Biaggi’s Ristorante Italiano
09.2020 - Current
Fast Food Worker
Taco Tierra
05.2018 - 03.2020
Fairfield Community Highschool
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