Summary
Overview
Work History
Education
Skills
Globalexposure
Accomplishments
Timeline
Generic

ISAKKIAMMAL ISAKKI

Hosur

Summary

Highly skilled Senior Software Engineer with eight years of experience working effectively within diverse teams. Proven ability to streamline software development processes, and enhance team efficiency. Strong analytical and problem-solving skills, with a focus on identifying and resolving issues. Excellent communication and interpersonal skills, with the ability to work independently, and make sound judgments.

Overview

12
12
years of professional experience

Work History

Senior Software Engineer

Wipro Limited
Bengaluru
07.2021 - Current
  • Received KT sessions and the prior KT recordings helped understand the existing process and the requirements for the new bank in Cigna
  • Analysis of more than 150 jobs,400+ SYSIN,100+ COBOL, NDM PROC and impacted components have been identified
  • Design Document has been prepared to showcase the modifications required
  • Unit & Regression Testing have been performed mocking up production data and documentation is prepared
  • Account number expansion analysis from 10 to 14 digits and the list of impacted components has been provided
  • Lead the team on the requirement of Segment Number Expansion - Segment range of the existing banks has been expanded and as new bank had alphanumeric segment, few existing logics required change and taken care
  • This project went live without any defects
  • CDDP doesn't have existing lower environment setup
  • For E2E testing, required information have been gathered and setup has been done
  • Copy of around 500+ components have been created in lower environment before commencement of testing
  • NDM Transfer, XNET Setup process is understood and 12 NDM Transfer Setup in PROD, 2 in TEST environment, 1 XNET Report Setup in PROD has been made in place
  • Code developed by CDDP development team for Third bank has gone through six rounds of testing(Functional/Regression) with Business and QA Team to ensure that code is working in various scenarios
  • - With Production data of a specific data, Data provided by Business/QA Team - will contain possible test cases and the files which are sent from BANK
  • During this final testing stage, there was a structure change on few files which required coding and unit testing followed by testing with the data provided by Business/QA before the planned production implementation date

Technology Analyst

Infosys Limited
Chennai
10.2017 - 04.2019
  • Responsible for application development in coherence with the requirements from the user
  • Understanding of the requirements, performing impact analysis and drafting the list of components requiring attention/modification
  • Providing an estimate to customer considering report of analysis
  • Responsible for application maintenance, mandatory initiatives and business requests related to online/batch processing - Relevant ITSM tool is HP Service Manager
  • Monitor and ensure Service Level Agreements (SLA) have met agreed as per contract in reporting and resolving the issues
  • Perform initial analysis for identifying the root cause for issues and provide resolution minimizing customer impact
  • Review production error tickets to recreate the scenario in the related test environment to identify the root cause
  • Got a great opportunity to work in Agile methodology
  • Automation of repetitive activities - Identification of places where the repetitive set of actions has been performed for resolution and have provided code to eliminate the manual effort
  • This in-turn improved the productivity on other priority tasks

Senior Application Analyst / Associate

Cognizant Technology Solutions
Chennai
08.2012 - 06.2017
  • Primary Point of Contact for the Faster Payments service applications in both Technical and Business perspective
  • Responsible for application maintenance, mandatory initiatives and business requests related to online/batch payments suite of bank critical applications like Faster Payments Gateway, Industry Account Switchers and Look-up services
  • Represented these applications to stakeholders, Major Incident Management and war room calls
  • Monitor and ensure Service Level Agreements (SLA) have met agreed as per contract in reporting and resolving the issues
  • Participated in the simulation and actual Disaster Recovery Scenario
  • Work in collaboration with different teams for annual Key (KEK) renewal activity which is a Faster Payments Industry mandate
  • Incident, Problem and Change Management was handled up in ITSM tools, BMC Remedy and HP Service manager
  • Perform initial analysis for identifying the root cause for issues and provide resolution minimizing customer impact
  • Review production error tickets to recreate the scenario in the related test environment to identify the root cause
  • Identification of the potential risks in the application, deciding the mitigation activities and getting a slot (inclusive of contingency slot) after going through the Long Term Planning
  • Impact analysis for the implementations and clash management for the other team activities from the application perspective
  • Prepare file aids to update information on the database and run SQL queries as per business requests
  • Conduct product training and refresher sessions for technical personnel and new hires
  • Worked on Batch Optimization Program
  • Automation of manual activities - Impact analysis, module design, testing and promotion in Release management tool (Endevor)
  • Hopper project activities on Business requests
  • Performed access management activities for Business users on few Payments service applications

Education

Bachelor Of Technology - Information Technology

Anna University
India
04.2012

H.S.L.C -

Tamil Nadu State Board
03.2008

A.S.L.C -

Railway Mixed High School
03.2006

Skills

  • Mainframe
  • Unix
  • COBOL
  • JCL
  • VSAM
  • IMS DB
  • DB2
  • Endevor
  • GCL
  • File-AID
  • File Master Plus
  • NDM
  • SPUFI
  • HP Service Manager
  • BMC Remedy
  • ServiceNow
  • UK Payments
  • Payments Gateway
  • Disaster Recovery
  • Application Development
  • Issue Recreation
  • Unit Testing
  • Regression Testing
  • System Testing
  • Quality Acceptance Testing
  • Functional Testing
  • UAT
  • Application Maintenance
  • ITIL Process
  • Playbooks & Runbook Creation
  • Agile SDLC
  • Waterfall SDLC
  • ACI - BASE24-eps

Globalexposure

Onshore Coordinator, Lloyds Banking Group, Edinburgh, UK, 09/2016 - 01/2017

Accomplishments

Cognizant Technology Solutions:

  • Project of the Year Award – 2013

Wipro Limited:

  • League of Super Stars (Team Award) – HUMANA Project
  • Best Team Award in iDEAS A1 Champions League Awards for Q4
  • League of Superstars (Team Awards) – Success on Third Bank Project
  • Valuable Contributor – Q1 2022
  • 2 Victory League Awards
  • Received numerous customer appreciations for the success of the Third Bank Project, recognized as one of the most complex and challenging projects.
  • Individual appreciations from Business and QA teams for explanations and solutions provided for raised observations.

Timeline

Senior Software Engineer

Wipro Limited
07.2021 - Current

Technology Analyst

Infosys Limited
10.2017 - 04.2019

Senior Application Analyst / Associate

Cognizant Technology Solutions
08.2012 - 06.2017

Bachelor Of Technology - Information Technology

Anna University

H.S.L.C -

Tamil Nadu State Board

A.S.L.C -

Railway Mixed High School

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ISAKKIAMMAL ISAKKI