Summary
Overview
Work History
Education
Skills
Timeline
Generic
Isha  Aggarwal

Isha Aggarwal

Director - Gift Cards II Head Category & Partnerships
Gurgaon

Summary

Business and Technology enthusiast with strong interpersonal skills and ability to excite and motivate a team for desired outcome. Experienced in setting, monitoring and managing strategic and tactical business plans focused on enabling sustained growth, improving operations and maximizing profits. Driven by goals and new go-to-market projects!

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

Business Head

Makemytrip
09.2022 - Current
  • Makemytrip Gift Cards
  • Delivered 2.5X revenue growth this year : Developed and implemented successful strategies for building company sales
  • Growth at positive net margins : Optimized costs and marketing spends to grow net margins by 1.5%
  • First-Time physical MMT gift card launched : End to end product ideation/sampling/execution and launch- Physical gift cards got to 10% of our monthly sale in 2 months of launch


  • Head- Partnerships and Alliances for MMT for Business
  • Banking partners : Launch mybiz specific programs with HDFC/IDFC and ICICI- Commercial and CTA program contribution in sales went up by 20%
  • First ever co branded ICICI mmt business card : product developement/negotiations/execution and launch
  • Build alliances with B2B and SME forums and associations like PHD chamber of commerce/GEM/BAI etc
  • Credit solve for SMEs : working with partners in the industry who provide this solve- our SME share in business increased by 12-15% because of credit solves
  • HRMS and expense Partnerships and integrations : Likes of Darwinbox and Happay : Integrated solve provided to 10+ enterprise customers
  • Scale the Accomodations category for Corporate travel business
  • Deliver 100%+ YoY growth for Accomodation category-
  • Scale up Q2T hotels business- change mix from high skew of air to hotels also- helped in high wallet enterprise acquisition of ~300 cr
  • Deliver growth at positive EBITDA
  • Adopt, implement and scale dynamic pricing mechanism : Streamlined pricing and offer subscription model to ensure corporate customers get best rates in the market.

ASSOCIATE DIRECTOR

Makemytrip
04.2020 - 09.2022
  • Building an Online Accommodation Product for Business Travelers
  • Understand Demand Signals : Leveraged data and analytics to create heat maps and demand patterns - 70% of business travel demand comes for Tier2++ travel
  • Create fulfilment with curated supply : Handpick hotels-contract and execute- 75% of complex business travel demand consolidated in 6000 business hotels
  • Create a seamless product UI for easy transactions :Assisted in organizing and overseeing assignments to drive operational excellence- Corporate Conversion increased by 3%
  • Cross functional projects : Launching new business implied closely working with product/tech/finance/marketing/customer service teams to establish business goals and targets
  • Monitor, sustain and scale : Continuously deliver Q-o-Q growth and 150%+ recovery on accommodation bookings by business travelers

Head Global Key Accounts

Makemytrip
Gurgaon
12.2014 - 03.2020

• Business Development and Partnership Building: Developed and executed Go-to-market plans to build relationships and drive strategic partnerships with to increase brand visibility across the globe- Added 20k+ hotels globally to the supply

• Global contract negotiation and Integration: Doubled global hotel partner base and increased room night revenue by 40%, and revenue increase per hotel partner by 75%.

• Team Management: • Developed, implemented and provided leadership to a team of 6 Global Key Accounts Managers in India, Middle East and Southeast Asia to achieve accepted goals.

TERRITORY MANAGER

Trident Group
05.2011 - 11.2014
  • Business Development and Account Management: Managing and growing the textile business in assigned key markets
  • Part of the core Product team to drive innovation and new product ideas- Defining to the GTM for new markets
  • Channel Partner and Distribution Management: Liaise with various buying agencies to sustain and grow business
  • Sales Pipeline Management and Order Fulfillment.

Education

MBA - Sales & Marketing

Symbiosis Institute of International Business
Pune
05.2009 - 04.2011

Bachelor of Arts - Economics

Shri Ram College of Commerce
New Delhi
05.2006 - 04.2009

C.B.S.E- Class XII -

St Marks Sr Sec Public School
New Delhi
04.2005 - 04.2006

Skills

    Business planning

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Timeline

Business Head

Makemytrip
09.2022 - Current

ASSOCIATE DIRECTOR

Makemytrip
04.2020 - 09.2022

Head Global Key Accounts

Makemytrip
12.2014 - 03.2020

TERRITORY MANAGER

Trident Group
05.2011 - 11.2014

MBA - Sales & Marketing

Symbiosis Institute of International Business
05.2009 - 04.2011

Bachelor of Arts - Economics

Shri Ram College of Commerce
05.2006 - 04.2009

C.B.S.E- Class XII -

St Marks Sr Sec Public School
04.2005 - 04.2006
Isha AggarwalDirector - Gift Cards II Head Category & Partnerships