Isha Ahuja
Alliance Manager
Noida
Summary
Strategic leader with extensive marketing & account management experience. Builds training, mentoring and development opportunities to drive performance. Increased ROI up to 40% for managed accounts.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Manager- Strategic Alliances & Key Accounts
Hello Verify India Pvt. Ltd.
Noida
01.2022 - Current
- Key Account Management and new client acquisition in the existing/emerging market categories and conversion of leads
- Performing SWOT analysis for global accounts: EMEA & APAC region
- Building strategic relationship with key decision makers in the account- Middle, Senior mangers & CXO's
- Augment solution selling, drive new product penetration in emerging market.
- Gathering data on consumers, competitors, and market conditions
- Ability to gather large amounts of data and convert it into meaningful analysis
- Develop & execute the vision and strategy for customer success, aligning it with the overall business goals
- Analysis of market propositions of international accounts
- Leading onboarding, training & development of market research team
- Identify cross sell & upsell opportunities to maximize customer's growth
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Business Operations Analyst
Accenture
Gurgaon
06.2018 - 12.2021
- Responsible for the management of workflow within business constraint of EMEA region
- Responsible for maintaining various reporting dashboards which are data sourced from other databases
- Improving Cx experience & feedback
- Supported multiple functions at gUP and gCARE
Assistant Manager
Infocom Networks (Tradeindia.com)
Delhi
05.2017 - 07.2018
- Engaged with clients globally, contributing to the expansion of their business vertical in the technical & digital realms
- Established and nurtured resilient network of business connections that experienced substantial growth in global market trends
- Performed Google Ad-words campaigns for Asia specific clients
- Suggested SEO & SMM strategies as per Industry type
- 2017 - 2018 Best Performer (Tradeindia.com)
Education
Executive MBA - Marketing
IMT Ghaziabad
01.2023 - 01.2024
Btech - computer science
AKTU University
01.2013 - 01.2017
Skills
CRM Tools: Freshsales (By Freshwork), HubSpot CRM, Zoho CRM Plus
Web Analytics Tools: Google Analytics, Tableau, Power BI
Strategic planning
Decision-making
Project management
Cross-functional teamwork
Accomplishments
- Best Performer, Tradeindia.com, 2018
- Encore Award, Accenture, 2020
Certification
Lean Six Sigma Green Belt
Timeline
Executive MBA - Marketing
IMT Ghaziabad
01.2023 - 01.2024
Manager- Strategic Alliances & Key Accounts
Hello Verify India Pvt. Ltd.
01.2022 - Current
Business Operations Analyst
Accenture
06.2018 - 12.2021
Assistant Manager
Infocom Networks (Tradeindia.com)
05.2017 - 07.2018
Btech - computer science
AKTU University
01.2013 - 01.2017
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