ISHA GULSHAD
HOWRAH
Overview
1
1
year of professional experience
Work History
Freelancer
exela technologies
Howrah
04.2024 - 12.2024
- Created spreadsheets to track customer orders and shipping information.
- Generated reports based on collected data for management review purposes.
Administrative Manager
BHAWANIPUR SCHOOL OF EVENT MANAGEMENT
KOLKATA
07.2024 - 11.2024
- Prepared and submitted expense reports on behalf of team members.
- Researched and resolved discrepancies between accounts payable and receivable records.
- Reviewed financial documents for accuracy prior to submission.
- Used accounting systems to improve efficiency in recordkeeping tasks.
Customer Support Executive
JIO
HOWRAH
01.2024 - 03.2024
- Resolved escalated customer service issues in a timely manner.
- Maintained accurate records of customer interactions and transactions.
Volunteer
IIMFT
KOLKATA
12.2023 - 01.2024
- Conducted post-event reviews of operations, identified areas for improvement, and recommended solutions.
- Maintained accurate records of attendance at events and reported statistics when needed.
- Updated and maintained company's internal databases regularly.
Freelancer
INDIA MART
HOWRAH
07.2023 - 01.2024
- Maintained accurate records of all data entered into the system.
- Managed a team of 8 data entry specialists, providing guidance and instruction to ensure accuracy of data.
- Performed regular price checks to ensure competitive pricing.
- Coordinated and conducted regular meetings with sales teams to review performance metrics related to customer relations.
Education
Bachelor of Commerce - Finance
THE BHAWANIPUR EDUCATION SOCIETY COLLEGE
KOLKATA07-2025
HIGHER SECONDARY - Commerce
SALKIA SREE VIKRAM BALIKA VIDHYALAYA
HOWAHR01-2022
MADHYAMIK -
SALKIA SREE VIKRAM BALIKA VIDHYALAYA
HOWRAH03-2020
Skills
- Financial analysis
- Data management
- Microsoft Excel
- Report generation
- Customer service
- Regulatory compliance
Languages
English
First Language
Hindi
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Bengali
Intermediate (B1)
B1
Chinese (Cantonese)
Upper Intermediate (B2)
B2
Timeline
Administrative Manager
BHAWANIPUR SCHOOL OF EVENT MANAGEMENT
07.2024 - 11.2024
Freelancer
exela technologies
04.2024 - 12.2024
Customer Support Executive
JIO
01.2024 - 03.2024
Volunteer
IIMFT
12.2023 - 01.2024
Freelancer
INDIA MART
07.2023 - 01.2024
Bachelor of Commerce - Finance
THE BHAWANIPUR EDUCATION SOCIETY COLLEGE
HIGHER SECONDARY - Commerce
SALKIA SREE VIKRAM BALIKA VIDHYALAYA
MADHYAMIK -
SALKIA SREE VIKRAM BALIKA VIDHYALAYA