Overview
Work History
Education
Skills
Languages
Timeline
Generic
ISHA GULSHAD

ISHA GULSHAD

HOWRAH

Overview

1
1
year of professional experience

Work History

Freelancer

exela technologies
Howrah
04.2024 - 12.2024
  • Created spreadsheets to track customer orders and shipping information.
  • Generated reports based on collected data for management review purposes.

Administrative Manager

BHAWANIPUR SCHOOL OF EVENT MANAGEMENT
KOLKATA
07.2024 - 11.2024
  • Prepared and submitted expense reports on behalf of team members.
  • Researched and resolved discrepancies between accounts payable and receivable records.
  • Reviewed financial documents for accuracy prior to submission.
  • Used accounting systems to improve efficiency in recordkeeping tasks.

Customer Support Executive

JIO
HOWRAH
01.2024 - 03.2024
  • Resolved escalated customer service issues in a timely manner.
  • Maintained accurate records of customer interactions and transactions.

Volunteer

IIMFT
KOLKATA
12.2023 - 01.2024
  • Conducted post-event reviews of operations, identified areas for improvement, and recommended solutions.
  • Maintained accurate records of attendance at events and reported statistics when needed.
  • Updated and maintained company's internal databases regularly.

Freelancer

INDIA MART
HOWRAH
07.2023 - 01.2024
  • Maintained accurate records of all data entered into the system.
  • Managed a team of 8 data entry specialists, providing guidance and instruction to ensure accuracy of data.
  • Performed regular price checks to ensure competitive pricing.
  • Coordinated and conducted regular meetings with sales teams to review performance metrics related to customer relations.

Education

Bachelor of Commerce - Finance

THE BHAWANIPUR EDUCATION SOCIETY COLLEGE
KOLKATA
07-2025

HIGHER SECONDARY - Commerce

SALKIA SREE VIKRAM BALIKA VIDHYALAYA
HOWAHR
01-2022

MADHYAMIK -

SALKIA SREE VIKRAM BALIKA VIDHYALAYA
HOWRAH
03-2020

Skills

  • Financial analysis
  • Data management
  • Microsoft Excel
  • Report generation
  • Customer service
  • Regulatory compliance

Languages

English
First Language
Hindi
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Bengali
Intermediate (B1)
B1
Chinese (Cantonese)
Upper Intermediate (B2)
B2

Timeline

Administrative Manager

BHAWANIPUR SCHOOL OF EVENT MANAGEMENT
07.2024 - 11.2024

Freelancer

exela technologies
04.2024 - 12.2024

Customer Support Executive

JIO
01.2024 - 03.2024

Volunteer

IIMFT
12.2023 - 01.2024

Freelancer

INDIA MART
07.2023 - 01.2024

Bachelor of Commerce - Finance

THE BHAWANIPUR EDUCATION SOCIETY COLLEGE

HIGHER SECONDARY - Commerce

SALKIA SREE VIKRAM BALIKA VIDHYALAYA

MADHYAMIK -

SALKIA SREE VIKRAM BALIKA VIDHYALAYA
ISHA GULSHAD