ISHA
Burlington
Summary
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Restaurant management professional with solid track record in optimizing restaurant operations and team performance. Known for fostering collaborative work environments and achieving consistent results. Reliable and adaptable, with focus on customer service and operational efficiency.
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 4+ years in logistics.
Overview
9
9
years of professional experience
9
9
years of professional experience
Work History
Driver
12765713 Canada Inc
Mississauga
09.2022 - Current
- Operated manual commercial vehicles to transport goods efficiently and safely across designated routes.
- Ensured compliance with state and federal transportation regulations during all driving activities.
- Conducted pre-trip and post-trip vehicle inspections to maintain safety standards and vehicle reliability.
- Managed delivery schedules, optimizing routes to enhance timeliness and fuel efficiency.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
AZ Driver
AR Logistics
Brampton
05.2021 - 08.2022
- Maintained accurate logs of driving hours and vehicle maintenance to ensure compliance with regulations.
- Trained new drivers on safety protocols and operational procedures to enhance team performance.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
Swing Manager
McDonald's
Burlington, ON
07.2019 - 08.2021
- Trained and mentored team members to enhance productivity and service quality.
- Implemented efficient workflow processes to improve order accuracy and customer satisfaction.
- Coordinated staff schedules to optimize labor costs while maintaining service levels.
- Monitored inventory levels, reducing waste through effective stock management strategies.
Customer Service Representative
Concentrix Call Centre
Hamilton, ON
10.2019 - 02.2020
- Managed high-volume customer inquiries through phone, chat, and email channels.
- Resolved complex customer issues by utilizing problem-solving techniques and company resources.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Assistant Manager
A & W
Oakville, ON
08.2018 - 10.2019
- Led daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored staff to enhance team performance and customer service quality.
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Coordinated scheduling and staffing, ensuring adequate coverage during peak hours for improved service delivery.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Front Desk
TIM HORTONS
Hamilton, ON
03.2018 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Bakery associate
WALMART
Ancaster, ON
09.2017 - 01.2018
- Maintained high standards of food safety and sanitation in bakery operations.
- Prepared and baked a variety of bread, pastries, and specialty items daily.
- Monitored inventory levels, ensuring timely restocking of ingredients and supplies.
Team member
A & W
Hamilton, ON
02.2017 - 08.2017
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Prepared food orders, cooking on grill and operating fry station.
Education
Diploma - Biotechnology Health
Mohawk College
Hamilton, ON01.2018
Skills
- Extensive practical experience in laboratory settings
- Quick adjustment to new challenges
- Effective multi-priority management
- Strong work ethic
- Time management and problem-solving expertise
- Expert in MS Office: MS Word, MS Excel, and MS PowerPoint
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Flexible schedule
References
Available upon request