Isha Malhotra
Rishikesh
Summary
B.Com graduate with hands-on experience in data handling, ERP/CRM software, business reporting, and digital transformation. Skilled in Excel, Biziverse, and Google tools. Currently working as a Junior Analyst at Vimal Men's Apparel, where I helped shift business operations from paper-based to digital systems. Passionate about data, analytics, and continuous learning.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Junior Analyst
Vimal Men's Apparel
Rishikesh
02.2025 - Current
- Led digitalization of business processes: shifted company from paper records to Biziverse ERP/CRM system.
- Managed inventory setup, order tracking, invoicing, and customer updates via Biziverse, WhatsApp, and SMS.
- Maintained Excel reports for sales, income, expenses, and order details.
- Created SOPs for Operations, HR, Finance, Marketing, and IT to standardize workflows.
- Trained team members in Biziverse usage and supported system setup with managers.
- Assisted in digital marketing: shooting YouTube videos, writing descriptions, creating Canva posts.
Front Office Assistant
Hotel Natraj
Rishikesh
10.2024 - 01.2025
- Handled guest check-ins, queries, and reservations using IDS Next software.
- Assisted accounts with daily transaction matching and guest/payment records.
Assistant Relationship Officer
MyWish Market Pvt. Ltd
Rishikesh
08.2024 - 09.2024
- Cold calling to clients and selling personal loans based on CIBIL scores.
- Used CRM software to manage leads and follow-ups.
Front Office Associate
Hotel Holy Vivasa
Rishikesh
06.2024 - 07.2024
- Learned and used IDS Next hotel management software.
- Managed guest check-ins/check-outs and front desk support.
Education
Bachelor of Commerce -
Sri Dev Suman Uttarakhand University
Uttarakhand, India12th - Arts, Economics
Uttarakhand Board
Uttarakhand, India10th -
Uttarakhand Board
Uttarakhand, IndiaSkills
- Excel
- Biziverse ERP/CRM
- Power BI
- IDS Next
- Canva
- Google Analytics
- Reports
- Dashboards
- Inventory tracking
- Sales tracking
- SOP writing
- Customer communication
- Digital content creation
Certification
- Google Data Analytics Professional Certificate, In Progress, Coursera
- Getting Started with Google Analytics, Guided Project
- Create Charts and Dashboards using Google Sheets, Guided Project
- Introduction to Business Analysis using Spreadsheets (Basic), Guided Project
- Data Science & Analytics, HP
- Field Technician Networking & Storage, NSDC
- Prompt Engineering: A Complete Conceptual Guide, Udemy
Achievements Activities
- Promoted from Receptionist to Junior Analyst in 3 months
- Trained team members in Biziverse usage
- NSS Member during college (teamwork & volunteering)
Timeline
Junior Analyst
Vimal Men's Apparel
02.2025 - Current
Front Office Assistant
Hotel Natraj
10.2024 - 01.2025
Assistant Relationship Officer
MyWish Market Pvt. Ltd
08.2024 - 09.2024
Front Office Associate
Hotel Holy Vivasa
06.2024 - 07.2024
Bachelor of Commerce -
Sri Dev Suman Uttarakhand University
12th - Arts, Economics
Uttarakhand Board
10th -
Uttarakhand Board