ISHA MOHAN
Assistant Manager
Bengaluru
Summary
Dynamic and detail-oriented with 4.3 years extensive experience in the banking & financial services industry, specialized in financial analysis, taxation, quality control & risk mitigation strategies. Demonstrated success in managing & implementing risks controls, ensuring regulatory compliance and driving operational excellence.
Overview
4
4
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Assistant Quality Control Manager
Jana Small Finance Bank
05.2025 - Current
- Awarded best employee on 3rd quarter for monitoring customer onboarding, cash transactions, CBS and detecting suspicious transactions patterns & testing banking products.
- Perform regular audits on Account opening process & process controls for ensuring they meet Know Your Customer (KYC) requirements.
- Perform compliance risk assessments on the basis of BI reports of every team for RCA & proactively address potential issues before they impacted overall customer satisfaction levels.
- Trained and mentored existing and new employees on multiple regulatory reports & internal control processes.
- Preparing & presenting MIS reports daily/weekly to the top management highlighting operational risks along with actionable and control measures
- Coordinating with external auditors during RBI audits and updating SOP & process improvement as per RBI suggestions.
Assistant TDS Manager
Jana Small Finance Bank
10.2021 - 04.2025
- Delivered tax services in compliance with IT Act and multiple tasks like remittances, return filings, posting & reporting to the Income Tax dept etc. within TAT period.
- Prepared Tax Payable Statements, challan deposits and reconciliation.
- Done timely refund reversals, monthly remittances, quarterly & annual filings and validation of Return Filings.
- Review & analyzed complete KYC documentation & CKYC in compliance with KYC standards of Account opening team to monitor any fraudulent activities.
- Maintained data, prepared & presented relevant tax related reports for supporting Quality Control and Internal Audits.
- Enhanced customer satisfaction for the bank by resolving customer related disputes, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
MBA - Finance & Business Analytics
Sri Sri University
Cuttack05-2021
B.COM (Hons.) - Accounting
Patna University
Patna, India05-2013
Skills
MS Office & Tally
Financial Accounting & Taxation
Risk assessment & management
Data analysis & internal audit
Critical thinking & Detail oriented
Certification
Research Project on Relative Valuation of TATA Consumer Product Ltd (TCPL) with its industry peers for assessing the firm's worth in the FMCG industry
Activities
1st runner-up in Annual fest competition 'ORION 2020'
Member of NSS Club
Member of Toastmasters International Club
Timeline
Assistant Quality Control Manager
Jana Small Finance Bank
05.2025 - Current
Assistant TDS Manager
Jana Small Finance Bank
10.2021 - 04.2025
Research Project on Relative Valuation of TATA Consumer Product Ltd (TCPL) with its industry peers for assessing the firm's worth in the FMCG industry
02-2021
Summer Internship Financial modeling, forecasting & DCF valuations of Tesla Inc.with sensitivity analysis and M&A valuations
05-2020
Research Project on analysis of the Merger of Bank of Baroda, Vijaya Bank & Dena bank and its effects on the financial statement and positioning in banking industry.
02-2020
Certificate on MS Excel (Beginner to Advance)
10-2019
Certificate on GST & FEMA
03-2019
MBA - Finance & Business Analytics
Sri Sri University
B.COM (Hons.) - Accounting
Patna University