Isha Roy
Noida
Summary
Finance and Operations leader with 10+ years of experience across Order-to-Cash (O2C), Project-to-Cash, global billing, Accounts Receivable and revenue operations. Managed enterprise portfolios exceeding $600M in annual revenue and $56M+ in monthly billing. Experienced functional business lead in Oracle Fusion Cloud environments, partnering with Finance and IT on requirements, workflow validation, UAT, reconciliation and subledger-to-GL processes. Strong background in working capital, DSO optimization, SOX, US GAAP and team leadership.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Manager
AMC Networks
09.2022 - 02.2026
- Directed end-to-end O2C operations in Oracle Fusion Cloud for $600M+ annual revenue portfolio and $56M+ monthly billing volume, optimizing cash flow and reducing billing discrepancies.
- Served as functional business owner for Oracle Fusion AR, partnering with IT on transaction rules, customer structures, payment terms and AutoInvoice requirements across 1,000+ accounts.
- Managed $20M+ monthly open receivables and processed 30,000+ annual payment transactions across ACH, Wire, Lockbox, and Credit Card channels, ensuring timely collections.
- Led business requirements, functional testing, workflow validation, and UAT sign-off for AR system enhancements and HighRadius integration, improving system performance and user experience.
- Led 3 Billing & AR Analysts while supporting AR-to-GL reconciliation, multi-entity close, reserve analysis, SOX controls and audit requirements.
Finance Manager - Shared Services
VMLY&R (WPP)
09.2019 - 09.2022
- Managed cross-regional finance operations in Oracle Fusion Projects / Project Billing environments supporting $475M+ annual revenue across the US, Canada and LATAM.
- Partnered with IT functional teams to translate client contracts into billing requirements, including T&M, milestone/retainer billing plans and revenue-recognition rules.
- Oversaw $40M+ monthly invoicing and business validations between Project Billing and Accounts Receivable to support billing accuracy and downstream accounting.
- Led AR aging, DSO, working-capital reviews, cash forecasting, FP&A variance analysis and customer reconciliation across multiple business units.
- Developed SOPs, KPI/dashboard requirements and SOX control frameworks to standardize O2C workflows and streamline month-end close.
Accounting Clerk - AR & Billing
Crossmedia USA
03.2018 - 08.2019
- Supported billing and AR operations for a $100M+ annual media portfolio, validating invoices and customer billing accuracy.
- Processed customer payments across ACH, Wire, Lockbox, EFT and Check channels and completed timely cash application.
- Performed customer account reconciliations, remittance research and resolution of unapplied or misapplied cash.
- Supported collections through aging reviews, payment follow-ups and investigation of billing/payment discrepancies.
- Partnered with Finance teams on month-end AR support, billing documentation and transaction-level account research.
Finance Associate - AR Operations
GroupM (WPP)
02.2017 - 03.2018
- Supported end-to-end AR operations including Billing, Collections, Cash Application and Customer Reconciliation.
- Prepared aging reports and prioritized collection activity across overdue customer balances and payment commitments.
- Investigated unapplied cash, short payments and account discrepancies to improve customer-account accuracy.
- Supported month-end close through AR reconciliations, transaction research and financial reporting requirements.
- Coordinated with internal finance and client teams to resolve invoice and payment exceptions and maintain clean receivables.
Customer Service Representative - Billing & Collections
DISH Network
04.2015 - 12.2016
- Managed high-volume customer billing inquiries, account maintenance, payment disputes and payment arrangements.
- Investigated invoice and payment discrepancies and explained account balances, charges and credits to customers.
- Supported collection and retention efforts by negotiating payment solutions within established account policies.
- Maintained accurate customer account records and documented billing resolutions and payment commitments.
- Recognized as Customer Representative of the Year for performance and customer service.
Education
Master of Science (M.S.) -
St. John's University
New YorkBachelor of Arts (B.A.) -
Amity University
NoidaSkills
- Oracle Fusion Cloud
- Oracle ERP
- NetSuite
- Workday Financials
- Microsoft Dynamics 365
- HighRadius
- BlackLine
- Billtrust
- Zuora
- Chargebee
- Stripe
- Salesforce
- Power BI
- Advanced Excel
- O2C
- Project-to-Cash
- Functional Requirements
- Business Solution Design
- UAT
- Workflow Validation
- AutoInvoice
- SLA Overview
- Revenue Recognition
- SOX Compliance
- Working Capital
- DSO
- Dispute Resolution
- Executive Reporting
Core Competencies
Oracle Fusion Cloud (Projects, Project Billing, Accounts Receivable, GL), Oracle ERP, NetSuite, Workday Financials, Microsoft Dynamics 365, HighRadius, BlackLine, Billtrust, Zuora, Chargebee, Stripe, Salesforce, Power BI, Advanced Excel, O2C & Project-to-Cash, Functional Requirements, Business Solution Design (FDD), UAT & Workflow Validation, AutoInvoice & SLA Overview, Revenue Recognition (US GAAP / ASC 606), SOX Compliance, Working Capital & DSO, Dispute Resolution, Executive Reporting
Timeline
Accounts Receivable Manager
AMC Networks
09.2022 - 02.2026
Finance Manager - Shared Services
VMLY&R (WPP)
09.2019 - 09.2022
Accounting Clerk - AR & Billing
Crossmedia USA
03.2018 - 08.2019
Finance Associate - AR Operations
GroupM (WPP)
02.2017 - 03.2018
Customer Service Representative - Billing & Collections
DISH Network
04.2015 - 12.2016
Master of Science (M.S.) -
St. John's University
Bachelor of Arts (B.A.) -
Amity University