Summary
Overview
Work History
Education
Skills
Accomplishments
Desired Location
Timeline
Generic
Isha Tiwari

Isha Tiwari

Www.linkedin.com/in/isha-tiwari-9bb06022

Summary

Certified Scrum Master and Agile coach with 13 years of experience managing and delivering complex projects using Agile, Waterfall, and Hybrid methodologies. Skilled in leading cross-functional and distributed teams. Expertise in QA procedures, test case design, and automated testing with START.

Overview

13
13
years of professional experience

Work History

Senior Agile and DevOps Learning Consultant

SAP Labs
Bengaluru
06.2022 - Current
  • In my current role, I'm responsible for the following: Develop and monitor agile processes, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives, to ensure the successful completion of projects within budget and timeline
  • Ensure that the product owner understands how to organize the product backlog to maximize value
  • Review the development team's performance on a regular basis to ensure its efficiency
  • Establish and execute a flawless development process; closely collaborate with all development process contributors, e.g., product managers, architects, project managers, scrum masters, developers, user assistance developers, and DevOps
  • Carry out release planning, which includes breaking down the product roadmap into stories, estimating tasks, and organizing releases
  • Provide stakeholders with visibility on sprint performance and team performance
  • Foster a culture of transparency, collaboration, and continuous improvement within the team
  • Drive agile software development with continuous delivery methods such as 'Continuous Feature Delivery (CFD)' and feature-based engineering (FBE) for SAP S/4HANA Cloud, which enhance innovation delivery agility and frequently release features to customers
  • We use cutting-edge AI platforms, such as Synesthesia, and tools like 'GitHub Pages' and 'MkDocs' to create and host intelligent and user-friendly training material.

Scrum Master

HCL Technologies Ltd.
01.2019 - 05.2022
  • Key Responsibilities: Establish team level cadence and drive team level events (e.g., sprint planning, team backlog grooming, team retrospectives, etc.)
  • Provide leadership, direction, and coaching to the team to encourage adoption of good agile practices
  • Facilitate cross-team coordination and collaboration
  • Ensure the Definition of Done and acceptance criteria are met
  • Remove impediments for the team(s) and escalate as appropriate
  • Collaborate with Product Management and Engineering Leadership in product backlog grooming activities
  • Maintain metrics that provide visibility to stakeholders on team-level progress and quality
  • Run the weekly status meeting with entire Dev and QA team to make sure everybody on the same page with respect project deliverables
  • Running the agile meet ups
  • Empower the team to make system and process improvements captured in sprint retrospective meetings
  • Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%.

Deputy Manager, PMO

HCL Technologies Ltd.
02.2014 - 01.2019
  • Key Responsibilities: Prepare action plans, analyzing risks & opportunities and gathering the necessary information
  • Monitor cost performance against plans to ensure that contractual cost obligations are met
  • Ensure compliance with internal customer procedures
  • Track the statement of work status internally by following up with the legal team, ensuring that the SOW is countersigned and send back by the client on time
  • Coordinating with internal teams on candidate on-boarding, collating the necessary documents from candidates, ensure that the pre-on-boarding formalities are carried out on time
  • Trend analysis of the project financial forecast and advise on budget consequences, liaise with finance to resolve the variance with cost trackers and financial reports
  • Co-ordinate mandatory reviews and audits on schedule and according to the procedure
  • Implemented ISO 22301 Business Continuity Management in my current project
  • Ensure that the service we provide is fit for purpose, is consistent and meets both external and internal requirements
  • This includes legal compliance and customer expectations
  • Development and Implementation of Business Impact Analysis study for all business lines as part of BCP development along with performing a quantitative and qualitative risk assessment to identify critical areas and processes.

Senior Officer

LNJ Bhilwara Group
Noida
03.2011 - 02.2014
  • I was associated with the organization for almost three years and my primary responsibilities included: Management Information System: Preparing 'Profit Analysis Report of budget' with actual
  • Preparing consolidated profit analysis of different Companies
  • Accounts Receivable: Letter of Credit Documentation and submission to the bank and follow up credit and accounting
  • Circulate Accounts Receivables reports and follow up
  • Customer Account Reconciliations.

Education

MBA - Finance

Barkatullah University
Bhopal
06-2010

Skills

  • Agile methodology expertise
  • Agile transformation experience
  • Workshop and Training Facilitation
  • Creating Rapport with Leadership
  • Change Catalyst
  • Dealing with Conflicts
  • Team Builder
  • Self-managed
  • Process improvement
  • Coaching and facilitation
  • Kanban Training
  • Tools expertise - JIRA, Confluence
  • Project Management
  • Risk & Compliance

Accomplishments

  • I have coached 'Programme and Portfolio Management' from an Agile perspective to facilitate scalable Agile.
  • I facilitated the development of self-awareness among 'Product Owners', enhanced the level of maturity in the backlog, and effectively advocated for the team's achievements to the senior leadership.
  • I have mentored corporate leadership in Agile best practices and assisted in finding solutions to several issues with deployments, predictability, transparency, and estimating accuracy.

Desired Location

  • Dubai
  • Singapore

Timeline

Senior Agile and DevOps Learning Consultant

SAP Labs
06.2022 - Current

Scrum Master

HCL Technologies Ltd.
01.2019 - 05.2022

Deputy Manager, PMO

HCL Technologies Ltd.
02.2014 - 01.2019

Senior Officer

LNJ Bhilwara Group
03.2011 - 02.2014

MBA - Finance

Barkatullah University

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