Ishaan Ahlawat
Sheffield
Summary
Dynamic hospitality professional focused on delivering the highest standards of customer service in very active environments. Energized by constant personal interaction. Strong interest in technology, particularly Apple products, and agility at learning new products and features. Possesses a critical thinking mindset with a can-do attitude essential for successful restaurant operations. Detail-oriented team player with strong organizational skills and excellent communication skills, enabling comfortable conversation with both small groups and individual customers. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Cafe Assistant
David Mellor
Hope Valley
01.2023 - Current
- Maintained positive environments for customers and staff with an enthusiastic can-do attitude
- Kept dining and service areas spotlessly clean for continued customer satisfaction
- Balanced needs of multiple customers simultaneously, reducing average waiting times
- Monitored, ordered, and rotated food and beverage stock to prevent operational disruptions
- Ensured cafe areas were immaculately maintained, upkeeping exceptional cleanliness and hygiene standards
- Welcomed customers with a smile, providing attentive service from arrival to departure.
Bar Staff
Drinks Now Bar Service
Sheffield
08.2022 - 12.2022
- Assisted in the preparation and serving of drinks, maintaining high standards of customer service
- Ensured cleanliness and organization of the bar area
- Managed stock levels and placed orders to avoid shortages
- Handled customer inquiries and resolved issues promptly and professionally
- Supported the team during busy periods to ensure efficient service delivery.
Manager
Drinks Now Bar Service
Sheffield
06.2022 - 08.2022
- Oversaw daily operations, ensuring smooth and efficient service
- Trained and supervised bar staff, fostering a positive work environment
- Managed inventory, orders, and supplier relationships
- Implemented and enforced health and safety regulations
- Developed strategies to improve customer satisfaction and increase sales.
Civil Engineering Intern
Parnika Commercial & Estates (P) Ltd.
New Delhi
06.2019 - 07.2019
- Interfaced and coordinated activities with other engineering disciplines to enhance project outcomes
- Enhanced traceability by developing technical requirement checklists to maximise organisational efficiencies
- Designed commercial and public works projects of various scopes, implementing sound engineering principles and industry best practices
- Compiled information to obtain permits for civil engineering work.
- Managed information and successfully submitted paperwork for technical bids, resulting in the acquisition of new contracts.
Education
BA Accounting And Finance -
University of Sheffield
Sheffield07-2027
High School Diploma, CBSE Science Stream -
DPS Vasant Kunj
New Delhi03-2022
Skills
- Excellent communication
- Outstanding customer service
- Cafe cleaning duties
- Stock control
- Team player
- Policy enforcement
- Data evaluation
- Operations support
- Administrative tasks
- Database management
- Problem-solving
- Client relationships
- Initiative
- Analytics
Personal Information
Date of Birth: 11/23/03
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Cafe Assistant
David Mellor
01.2023 - Current
Bar Staff
Drinks Now Bar Service
08.2022 - 12.2022
Manager
Drinks Now Bar Service
06.2022 - 08.2022
Civil Engineering Intern
Parnika Commercial & Estates (P) Ltd.
06.2019 - 07.2019
BA Accounting And Finance -
University of Sheffield
High School Diploma, CBSE Science Stream -
DPS Vasant Kunj
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