Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
OfficeManager
Isha Khanna

Isha Khanna

Product Owner||Principal Data Analyst
Noida

Summary

Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.

Overview

12
12
years of professional experience

Work History

Product Owner||Principal Data Analyst

GSK
Bangalore||WFH
12.2021 - Current

Led cross-functional teams in the development of Enhanced Segmentation Prism Product, driving product vision, strategy and execution.

Collaborated with stakeholders, including Data Analyst, Data Engineers, Data Testers and Data Scientist to define product requirements and prioritize features based on user needs and business goals.

Translated business requirements into actionable user stories, acceptance criteria, and technical specifications, ensuring alignment with project objectives.

Maintained a well-defined backlog, regularly grooming and prioritizing items to optimize team productivity and deliver customer value in each sprint.

Conducted user research, gathered feedback and performed competitive analysis to inform product enhancements and updates.

Acted as a bridge between technical and non-technical teams, facilitating effective communication and fostering a collaborative environment.

Managed project timelines, milestones, and release schedules, ensuring on-time delivery and seamless product launches.

Utilized Agile methodologies, including Scrum and Kanban, to facilitate iterative development and continuous improvement.


Assistant Manager

WNS Global Services
Gurgaon
03.2018 - 12.2021

Client GSK

Assisted in the product development process by conducting market research, analyzing user feedback, and identifying opportunities for feature enhancement.

Collaborated with product managers and development teams to refine product specifications, contributing to the creation of detailed user stories and wireframes.

Assisted in the preparation of project roadmaps, sprint planning, and backlog grooming activities.

Conducted user acceptance testing (UAT) to ensure products met quality standards and aligned with business requirements.

Supported customer-facing teams by providing product knowledge, training materials, and technical documentation

Product Analyst

Aon Hewitt
Gurgaon
05.2015 - 11.2016

Supported development team in generation of technical requirements and product documentation to achieve process commonality.

Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.

Assisted development leads in definition of process flows, relative task priorities and business value measurement parameters.

Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.

Associate, Projects

Cognizant
Bangalore
01.2014 - 03.2015

Works on creating end to end test flow includes inventory set up in extranet, booking, cancellation and refund via web-application and ADT for various products such as Air, Car, Hotel, Packages and attraction and services.

Creating the prototype design and prioritizing the product features based upon business value

Facilitate Product backlog refinement (PRB) sessions with development teams

Software Engineer

HCL Technologies
Noida
03.2011 - 01.2014

Quest Diagnostics is the nation's leading provider of diagnostic testing, information and services that patients and doctors need to make better health-care decisions.

Care360 system enables a wide variety of users to electronically order laboratory tests and view the test results online. As per HIPAA standards and guidelines, the records of all users should be maintained with privacy and security.

Automation framework design.

Education

Accelerated General Management Program - Business Management

IIM A
Ahemdabad
09.2022 - Current

GNIIT - Information Technology

NIIT Technologies
Delhi
08.2007 - 03.2010

Bachelor of Science - Microbiology

BSA College
Mathura
07.2006 - 08.2009

High School Diploma -

Sacred Heart
Mathura
03.2004 - 04.2006

Skills

    Product Development

undefined

Accomplishments

Got IPTC top performer award.

Currently up with professional development course Accelerated General Management Program from IIM Ahmedabad.

Got Live Wire Certificate for delivering excellent work to client.

Got excellent Aon performer award for troubleshooting customer queries on time.

Rated as Star performer and received multiple LOC awards for performance.

Timeline

Accelerated General Management Program - Business Management

IIM A
09.2022 - Current

Product Owner||Principal Data Analyst

GSK
12.2021 - Current

Assistant Manager

WNS Global Services
03.2018 - 12.2021

Product Analyst

Aon Hewitt
05.2015 - 11.2016

Associate, Projects

Cognizant
01.2014 - 03.2015

Software Engineer

HCL Technologies
03.2011 - 01.2014

GNIIT - Information Technology

NIIT Technologies
08.2007 - 03.2010

Bachelor of Science - Microbiology

BSA College
07.2006 - 08.2009

High School Diploma -

Sacred Heart
03.2004 - 04.2006
Isha KhannaProduct Owner||Principal Data Analyst