Dedicated and self-motivated professional with experience in customer service, sales, and basic technical support. Skilled in communication, problem-solving, and handling customer queries efficiently. Proficient in computer applications and committed to delivering quality service while contributing to organizational growth.
Hi, I’m
Ishan Ali
Customer Delight Specialist / Expert
New Delhi,DL
Summary
Overview
4
years of professional experience
Work History
Airtel Bharti Pvt. ltd.New Delhi
Wireman
07.2025 - Current
Job overview
- Worked as a Wireman at Bharti Airtel, providing customer service and technical support.
- Installed wiring systems for communication equipment in residential and commercial locations.
- Assisted in troubleshooting and resolving wiring issues to ensure efficient service delivery.
- Maintained clear and effective communication with clients regarding service updates and issue resolution.
- Collaborated with team members to perform routine maintenance and ensure smooth operation of electrical systems.
- Ensured high levels of customer satisfaction by delivering timely and reliable technical solutions.
Shah JiNew Delhi
Cashier/Salesperson
02.2022 - 04.2024
Job overview
- Managed cash transactions with a high level of accuracy and accountability.
- Provided excellent customer service by addressing queries and resolving issues efficiently.
- Assisted in sales operations and supported basic inventory management tasks.
- Maintained clear communication with customers and team members to ensure smooth daily operations.
- Demonstrated strong teamwork and interpersonal skills in a fast-paced environment.
Education
Diploma in Computer Applications
05.2021
University Overview
National Institute of Open Schooling
University Overview
Skills
- Customer Service & Client Handling
- Cash Handling & Billing Accuracy
- Sales Support & Inventory Management
- Technical Support (Basic Troubleshooting)
- Strong Communication Skills (Hindi & English)
- Computer Proficiency (MS Office, Internet Usage)
- Problem Solving & Query Resolution
- Teamwork & Collaboration
- Time Management & Multitasking
- Adaptability & Quick Learning
Timeline
Wireman
Airtel Bharti Pvt. ltd.
07.2025 - Current
Cashier/Salesperson
Shah Ji
02.2022 - 04.2024
Diploma in Computer Applications
National Institute of Open Schooling