Summary
Overview
Work History
Education
Skills
Accomplishments
Performance & Awards
Timeline
Generic
Ishan Gupta

Ishan Gupta

Lucknow

Summary

A Professional with proven record of generating & building relationship, managing & resolving client complaints. Enthusiastic about working in a new domain and learning new processes.

Overview

5
5
years of professional experience

Work History

Senior Strategic Account Manager

Amazon
Gurugram
09.2021 - Current
  • Scaling the brand presence & growth through Joint Business Plan across Selection, Catalog, Pricing & Inventory
  • Work effectively with Leadership on planning and business strategy for other hardlines, and address customer needs and drive overall business objectives
  • Managing key improvement initiatives for bench-marking pricing against the competitive platforms to maintain the bottom line
  • Administering a team of 6 members - Training & Developing the team to achieve their quarterly goals of Selection, Price Competitiveness, GMS & Presenting the team to the leadership for growth metrics like Deal Compliance, ICPC, Inventory during BAU & ART Events.
  • Developing & Presenting the team to the leadership for growth metrics like Deal Compliance, ICPC, Inventory during ART Events
  • Collaborated with cross-functional & upsell teams to ensure customer satisfaction and successful implementation of strategic initiatives like RIS, NCEMI, BxGy, Coupons, Selection gaps to drive GMS
  • Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends to develop data driven strategies for future opportunities
  • Conduct a financial analysis of business opportunities to meet and exceed revenue and profitability targets.
  • Succeeded the Brands like Waaree Solar, Luminous Inverters, Balwaan, Jakmister, Waaree with 8x-10x growth in ART & 2x growth in BAU.

Sales Associate

Prione Business Services Private Limited
Gurugram
10.2020 - 08.2021
  • Identifying & Onboarding Brands owners/ Private Label and SMEs /Manufacturers and acquiring them as vendors on Amazon for Cloudtail India Private Limited
  • Improving vendors performance by monitoring their selections through effective listings and adopting marketing strategies like VPC & AMS Services
  • Assist sellers to become successful by improving cataloging, products visibility through optimized keywords, images & browse nodes
  • Acquired 14 Hero vendors out of 57 onboarded
  • Achieved buyable selection of 29K against the yearly target of 22.5K buyable selection

Sales Manager

Aikya Organics Private Limited
Kanpur
06.2019 - 08.2020
  • Identifying Potential Brands and Collaborating with them to sell raw materials in Bulk
  • Increasing Brand Presence through Events, Campaigns & Strategic B2C and B2B partnerships
  • Growth & Marketing Strategies for acquiring and retaining customers
  • Managing front-line sales team in achieving target
  • Working for the overall growth of company by introducing online billing & new packaging of products

Education

MBA -

Jindal Global Business School
Sonipat
03.2019

BCOM -

University of Lucknow
Lucknow
03.2016

Skills

  • Microsoft Office
  • Key Account Management
  • Project Management
  • Business Strategy
  • SQL
  • E Commerce Business Devlopement
  • Upselling and cross selling
  • Data-driven decision making
  • Market Sales & Strategy

Accomplishments

  • Solar Brand Waaree delivered 295% growth YoY - New Product Launch at Competitive price.
  • Pest Control LoB delivered 94% YoY - Improving RIS%
  • Scalling up Brand Yuccabe Italia 3X growth - Introducing new selection, variations, Improving Cataloging.
  • Overachieved GMS Goal by 178% in Biggest Diwali Sale'24.

Performance & Awards

  • Secured Gold medal in Vendor Acquisition National RnR Contest.
  • Monthly May'22 ART Winner.
  • Q1'22 March Monthly Winner.
  • Champion Club Winner Jupiter'23
  • Bar Raiser Q1'24
  • Achieved targets consistently in all quarters for Selection, Price Competitiveness & Cluster Replication.
  • Achieved Champion Award in Jupiter'24 & Prime Day'24.

Timeline

Senior Strategic Account Manager

Amazon
09.2021 - Current

Sales Associate

Prione Business Services Private Limited
10.2020 - 08.2021

Sales Manager

Aikya Organics Private Limited
06.2019 - 08.2020

MBA -

Jindal Global Business School

BCOM -

University of Lucknow

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Ishan Gupta