ISHAN JAISWAL
Mining Engneer
Kathara
Summary
To successfully achieve respectable altitudes of status by contributing the knowledge and hard labour to my work for my organization.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Hotel Lakefront
07.2024 - 03.2025
- Greeted and assisted guests, ensuring a welcoming atmosphere and exceptional customer service.
- Processed check-ins and check-outs, maintaining accuracy in guest information and transactions.
- Coordinated room assignments, optimizing availability based on guest requests and preferences.
- Managed phone inquiries, efficiently directing calls to appropriate departments for timely resolutions.
- Handled guest complaints with professionalism, striving to resolve issues promptly and effectively.
- Maintained cleanliness and organization of the front desk area, contributing to overall hotel presentation.
- Assisted in managing reservations using hotel management software for streamlined operations.
Education
Diploma - Mining Engineering
Jharkhand Rai University
Ranchi, India 04.2001 -
10th -
DAV Public School, Sawang
Gomia, Jh, India01-2021
Skills
Customer service
Telephone etiquette
Verbal and written communication
Administrative skills
Data entry
Scheduling
Attention to detail
Time management
Team collaboration
Listening skills
Problem-solving skills
Cash handling
Training and experiences
- Vocational Training at Kathara Colliery, CCL Kathara, Bokaro - 32 Days (2023-08-03 – 2023-09-02)
- Vocational Training at Topa RO O/C Project, CCL, Kuju Area, Ramgarh - 30 Days (2023-11-30 – 2023-12-29)
Personal Details
Fathers Name: SHAIL JAISWAL Mothers Name: NEETU JAISWAL Date Of Birth: 10th JULY, 2005 Sex: Male Marital Status: Unmarried Permanent Address: c/o:-Shail Jaiswal, Jaiswal Main Road Kathara, Near Shiv Mandir, Kathara. Bokaro, Jharkhand. PIN: 829116 I hereby declare that all the information is true to the best of my knowledge and belief.
Organizational Skills
- Organized “HINDI SPEAKING ESSAY COMPETITION” in Lord Krishna’s stories in BGIS VRINDAVAN, 2018.
- Organized “Cricket competition” in D.A.V. Sawang, Sawang.
- Participated “DANCE COMPETITION” in the Cultural Fest of Jharkhand Rai University.
- Active Participation to represents mining department, “DANCE COMPETITION” organized in Ranchi to represents our university.
Strength
- Can work with a calm mind in adverse situations.
- Always eager to learn new things.
- Always eager to care to my surroundings.
- If he/she rewarded me, it motivates me to help more persons to my surrounding.
Timeline
Front Desk Receptionist
Hotel Lakefront
07.2024 - 03.2025
Diploma - Mining Engineering
Jharkhand Rai University
04.2001 -
10th -
DAV Public School, Sawang