Summary
Overview
Work History
Education
Skills
Key Qualifications
Certification
Timeline
Generic

ISHAN JHA

Summary

Dynamic Sr IT Manager with a proven track record at Honeywell, specializing in Gen AI strategy and portfolio governance. Expert in driving digital transformation and achieving $55M in productivity gains. Strong leadership and strategic planning skills enhance cross-functional collaboration and innovation, ensuring alignment with organizational objectives.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sr IT Manager – Gen AI Strategy

Honeywell
01.2023 - Current
  • Lead Gen AI + Strategy and products for R&D, legal, HR and finance function to deliver a comprehensive Gen AI strategy aligned with Honeywell business objectives.
  • Delivered productivity/ Growth Margin benefits of $45M in R&D, $5 Legal, $5M in HR and Finance for 2024.
  • Lead Gen AI PMO and Intake process across functions and oversee ideas from ideation to Scale and adoption.
  • Measure and report on the P&L of Gen AI initiatives, adjusting strategies as necessary to meet evolving business needs and scale opportunities to improve outcomes.
  • Engage with external start-ups, venture capital and research providers to ensure awareness and pioneer Honeywell leveraging emerging Gen AI technologies.
  • Collaborate with AI Responsibility Committee to ensure that Gen AI initiatives meet regulatory requirements while pushing the boundaries of rapid innovation.
  • Work closely with SBG/Functional leaders, Gen AI ambassadors, and external stakeholders to identify and scope current and potential themes for Gen AI within the organization.
  • Drive cross business/ function and virtual community on AI adoption, AI capability building for organizations.

Sr IT Manager – Global Real Estate/ Strategic program

Honeywell
01.2021 - 01.2023
  • Providing Digital Solutions to enable our Global Real Estate organization to effectively manage our diverse real estate portfolio.
  • Lead PMO that includes but not limited to projects for end-to-end IT deployments for new builds, expansion, closures, user experience enhancements, building technologies and strategic projects.
  • Portfolio governance Framework: Establish and maintain an effective governance framework for GRE IT programs, ensuring alignment with the organization's IT strategy and goals. Develop and enforce governance policies, standards, and procedures.
  • Program Oversight: Provide oversight and guidance to IT programs throughout their lifecycle. Monitor progress, review key deliverables, and ensure compliance with project management methodologies and best practices.
  • Performance Monitoring and Reporting: Establish metrics and key performance indicators (KPIs) to measure program performance. Provide regular status updates and reports to executive management and other relevant stakeholders.
  • Continuous Improvement: Identify opportunities to enhance IT program governance processes and methodologies. Drive continuous improvement initiatives to increase program efficiency and effectiveness using tools, automation, and process.
  • Strategic Alignment: Work closely with GRE IT executives and business leaders to understand organizational priorities and objectives. Ensure that IT programs are aligned with these strategic goals to introduce new capabilities, integrate applications, automation, data warehousing.

IT Manager – IT Infrastructure

Honeywell
01.2016 - 01.2021
  • Lead IT infrastructure PMO with over 30 FTE and contract staff. Responsible for delivering over 100 IT Infrastructure projects every year.
  • Lead project intake and demand management by chairing the project review committee.
  • Create and maintain a portfolio view of all project demand. Ensure resources plans are established across the portfolio to successfully deliver the portfolio of projects.
  • Converting strategy to execution, building methodologies, processes, playbooks, tools etc.
  • Analyze portfolio performance, establish and facilitate Project Governance. Maintain and create visibility around a holistic view of the status and health of the portfolio.
  • Develop independent, objective, accurate, clear, and concise reporting. Identify general themes in project and program performance and recommend solutions.
  • Facilitate organizational annual strategy planning, budgeting, skills analysis, operations reviews and program guidance.
  • Key Areas of Delivery: Global Networking, Data Center Services, Compute, Storage, Cloud Infrastructure, Cyber Security, Information Security, Global Real Estate, M&A.

IT Project Manager

Wipro
01.2008 - 01.2016
  • Multiple Roles over the years with over 5 years of international customer facing experience. Responsible for delivery and operations for 2 leading fortune 100 manufacturing and Pharma companies.
  • Oversee all IT Operations process adhering to ITIL Service Management and metrics which drives outcome base results in IT product and services.
  • Led a team of 80 FTEs and ran an offshore ODC with Projects and operational deliverables in the areas of Network, Hosting, Server, Mobility, Telecom, Virtualization, Monitoring etc.
  • Liaise with key partners in Value Stream, Enterprise Solutions and Enterprise Operations ensuring IT services tool, process and metrics are synergized in one direction to improve IT product and service experience.
  • Conduct and handling all executive level reviews and key issues.
  • Support practice/Sales teams in new business opportunities, RFI/RFP response, Transition leadership.
  • Integrating force between Business Requirements, Technology, and IT Solutions.

Technical Support Engineer

Microland
01.2006 - 01.2008
  • Key Areas of Delivery: Microsoft Exchange, AD, LCS, Blackberry, Backup, Monitoring.
  • Supported Exchange, Mobility and Active Directory for a fortune 5 Customer.
  • Served as a level 2 support Engineer.

Education

Bachelor of Engineering - Information Technology

01.2006

Skills

  • Portfolio and Program Management
  • Strategic planning
  • Gen AI strategy
  • Portfolio governance
  • Benefits P&L tracking
  • Leadership and Team Building Capabilities
  • Product Management
  • Adoption Leader

Key Qualifications

  • Expert in Portfolio and Program Management
  • Strategic planning
  • Benefits P&L tracking
  • Leadership and Team Building Capabilities
  • Product Management
  • Adoption Leader
  • Digital & AI transformation
  • Gen AI

Certification

  • PMP

Timeline

Sr IT Manager – Gen AI Strategy

Honeywell
01.2023 - Current

Sr IT Manager – Global Real Estate/ Strategic program

Honeywell
01.2021 - 01.2023

IT Manager – IT Infrastructure

Honeywell
01.2016 - 01.2021

IT Project Manager

Wipro
01.2008 - 01.2016

Technical Support Engineer

Microland
01.2006 - 01.2008

Bachelor of Engineering - Information Technology

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ISHAN JHA