Project management professional with a strong background in driving end-to-end project lifecycle management and PMO functions. Skilled in leading cross-functional teams, aligning stakeholders, and ensuring delivery of key milestones within scope and timelines. Recognized for expertise in business analysis, process improvement, and risk management to optimize project outcomes. Adept at fostering collaboration, adapting to evolving requirements, and applying strategic planning to achieve organizational goals.
1. Experience working with RPA, API, and AppForms teams on developing efficient solutions for clients and internal projects.
2. Working on BRDs, PFDs, wireframe document creations, user manuals, and assisting the QA team with test case preparations.
3. Experience preparing monthly timesheets, project timeline documents, milestone documents, and project charters.
4. Reviewed QA, UAT, and Production checklists before deployments, and informed the development team regarding any discrepancies.
5. Worked with key stakeholders (clients, account executives, consultants, PMO, management) on prioritizing the goals, features list, work items, and crafted the future plan of action for the team members.
6. Coordinated with the client on acquiring the requirements for the solution and translated the requirements into feature lists, BRDs, using Monday.com.
7. Participated in various cross-client projects for load testing, UI testing, and providing feedback for their solutions.
1. Coordinated and managed remote build and deployment activities for version releases, ensuring timely delivery and minimal production downtime.
2. Oversaw issue resolution during build and deployment cycles by identifying root causes, coordinating with development teams, and driving solutions to closure.
3. Planned and managed resource allocation by provisioning and de-provisioning virtual machines to optimize build and deployment capacity.
4. Utilized project management tools (VersionOne) to track progress, manage deliverables, and ensure alignment with sprint and release timelines.
5. Delivered multiple task stories within agreed timelines, demonstrating effective prioritization, workload management, and adherence to agile practices.
6. Facilitated the ownership transition of legacy or obsolete products, engaging with relevant stakeholders, and ensuring a smooth handover of responsibilities.
7. Collaborated with engineering teams to streamline CI/CD processes (via Jenkins pipelines) and ensure successful deployments across staging and production environments.
8. Monitored deployment performance and logs, proactively identifying risks, escalating critical issues, and coordinating cross-functional teams to troubleshoot failures.
Scope management
1. Negotiated client resource allocation by increasing FTEs from 4 to 5 through proposing additional work responsibilities, resulting in a 20% revenue growth and improved delivery timelines.
2. Recognized by management and HR for consistently ensuring compliance with established SOPs across client projects.
3. Promoted to Level 3 within one year for exceptional performance in managing and delivering multiple projects simultaneously.
4. Implemented a structured update process to keep partner QA teams informed on pipeline status, enhancing transparency and cross-team collaboration.
5. Led and supervised a 12-member development team across App Forms and RPA projects, ensuring on-time delivery and alignment with client requirements.
Google Project Management Professional certifications
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Google Project Management Professional certifications