Ishan Shah
Ahmedabad
Summary
Dynamic Marketing Manager with a proven track record at CITIZEN METALLOYS LTD., driving 10% growth in customer acquisition through strategic planning and effective communication. Leveraging a collaborative mindset and marketing analytics, I fostered strong customer relationships and enhanced product innovation, ensuring high levels of satisfaction and retention.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Marketing Manager
CITIZEN METALLOYS LTD.
AHMEDABAD
12.2021 - Current
- Pursued emerging domestic and international market opportunities, achieving 10–20% growth in new customer acquisition.
- Collaborated with production, QA, and logistics teams to ensure 95% on-time delivery of key copper products.
- Spearheaded development of copper busbars, rods, and solid copper products, increasing inquiries by 30–40%.
- Cultivated strong relationships with customers, leading cross-functional teams to create new copper products based on application needs.
- Achieved 20% increase in repeat business through improved customer satisfaction initiatives.
Quality Engineer
RATNAMANI METALS & TUBES LIMITED
Ahmedabad
07.2012 - 03.2015
- Conducted quality inspections on tubes during production.
- Assisted in root cause analysis for non-conformances and corrective actions.
- Collaborated with production teams to identify and resolve quality issues.
- Improved final inspection accuracy by performing UT and ECT testing on stainless steel tubes, reducing non-conformities, and ensuring defect-free material delivery.
- Coordinated with third-party inspection agencies for stainless steel tube quality checks, ensuring smooth, accurate, and fully compliant inspection processes.
Education
B.E - metallurgical engineering
Indus Institute of Engineering & Technology
Ahmedabad, Gujarat, India06-2012
12th - Science(Maths)
Shree Nagindas Maganlal High School
Gujarat, India06-2008
10th -
Shree Nagindas Maganlal High School
Gujarat, India06-2006
Skills
- Collaborative mindset
- Customer relationship management
- Digital marketing strategy
- Marketing analytics
- Project management
- Cross-functional collaboration
- Strategic planning
- Effective communication
- Self-motivation and work ethic
- Enthusiasm and determination
- NDT techniques
Languages
English
Hindi
Gujarati
Certification
Non-Destructive Testing Level 2 (UT, ECT)
Timeline
Marketing Manager
CITIZEN METALLOYS LTD.
12.2021 - Current
Quality Engineer
RATNAMANI METALS & TUBES LIMITED
07.2012 - 03.2015
B.E - metallurgical engineering
Indus Institute of Engineering & Technology
12th - Science(Maths)
Shree Nagindas Maganlal High School
10th -
Shree Nagindas Maganlal High School