Ishani Chakraborty
Kolkata
Summary
Committed Cabin Attendant working with IndiGo since 17 August 2023, experienced in ensuring customer safety & delivering high-quality onboard service. Skilled in maintaining efficient cabin operations in fast-paced environments while fostering teamwork and professionalism. Aiming to leverage expertise and leadership potential as a Lead Cabin Attendant.
Overview
3
3
years of professional experience
Work History
Cabin Attendant
InterGlobe Aviation LTD
kolkata
08.2023 - Current
- Ensured customer safety & compliance with aviation safety regulations & company procedures.
- Coordinated effectively with other crew members including pilots, navigators, engineers and ground personnel to ensure a safe air travel experience for all our customers.
- Assisted customers needing special attention, including elderly passengers and families with children, to ensure comfort and safety.
- Addressed customer inquiries and resolved flight issues promptly to enhance passenger satisfaction.
Education
Bachelor of Science - Hotel & Hospitality Management
International School of Hospitality Management
Kolkata, India06-2023
Skills
- Consistent focus on customer safety & service excellence
- Professional & calm approach while handling customer needs
- Strong teamwork & coordination with crew members
- Effective communication & interpersonal skills
- Ability to perform efficiently in fast-paced operational environments
- Conflict resolution
Languages
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Bengali
Native
Native
Timeline
Cabin Attendant
InterGlobe Aviation LTD
08.2023 - Current
Bachelor of Science - Hotel & Hospitality Management
International School of Hospitality Management