ISHANI DUGGAL
Jalandhar
Summary
Detailed-oriented professional with a solid foundation in law and an MBA specialized in HR & Marketing. Proven ability to leverage legal knowledge to ensure HR policies and practices align with regulatory requirements . Seeking to bring a unique blend of legal acumen and strategic HR leadership to a dynamic HR role.
Overview
7
7
years of professional experience
Work History
CALVIN KLEIN
ARVIND FASHIONS
10.2023 - 03.2024
- Utilized CRM tools effectively in order to manage relationships with customers.
- Maintained detailed records of customer interactions, transactions, comments and complaints.
- Conducted regular reviews of customer feedback, identified areas for improvement, and implemented changes accordingly.
- Participated actively in team meetings focused on improving overall customer experience.
- Provided training sessions for new Customer Relationship Officers on best practices for interacting with customers.
LEGAL ASSISTANT RESEARCH ASSOCIATE
HIGH COURT CHANDIGARH
CHANDIGARH
01.2022 - 06.2022
- Performed legal research drafts , bench orders , opinions and memos.
- Maintained client confidentiality in all matters.
- Greeted clients upon arrival at office and provided assistance as needed.
PARALEGAL
DISTRICT LEGAL SERVICE AUTHORITY
JALANDHAR
01.2017 - 01.2022
- Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
- Advised clients on procedural matters related to their cases.
Education
MBA HR & MARKETING -
CT INSTITUTE OF MANAGEMENT
07-2024
LLB 5 YEAR INTEGRATED DEGREE -
CT INSTITUTE OF LAW, GNDU
06-2022
SENIOR SECONDARY -
INNOCENT HEARTS SCHOOL, JALANDHAR
01.2017
HIGHER SECONDARY -
INNOCENT HEARTS SCHOOL, JALANDHAR
01.2015
Skills
- Leadership
- Event management
- Problem solving skills
- Teamwork
- Employee relation
- Recruitment and talent acquisition
- Communication skill
- Conflict resolution and mediation
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
- Punjabi, Full Professional Proficiency
Timeline
CALVIN KLEIN
ARVIND FASHIONS
10.2023 - 03.2024
LEGAL ASSISTANT RESEARCH ASSOCIATE
HIGH COURT CHANDIGARH
01.2022 - 06.2022
PARALEGAL
DISTRICT LEGAL SERVICE AUTHORITY
01.2017 - 01.2022
MBA HR & MARKETING -
CT INSTITUTE OF MANAGEMENT
LLB 5 YEAR INTEGRATED DEGREE -
CT INSTITUTE OF LAW, GNDU
SENIOR SECONDARY -
INNOCENT HEARTS SCHOOL, JALANDHAR
HIGHER SECONDARY -
INNOCENT HEARTS SCHOOL, JALANDHAR
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