Business management
Ishant Chanchlani
Thane
Summary
Innovative and goal-oriented Management professional committed to Manage multiple projects with overall successfully completing 10+ years career IT sector. Dynamic successful applying of Agile and Project Management in busy business environment. Drives company growth through quality results. Building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work History
Manager
Saint-Gobain
Andheri Mumbai
01.2023 - Current
- Developed and maintained relationships with customers and suppliers through account development
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
- Developed and implemented business strategies to achieve business goals and stay competitive
- Maintained professional, organized, and safe environment for employees and patrons
- Onboarded new employees with training and new hire documentation
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Functional Lead
Saint-Gobain IT Development Center
Mumbai
04.2020 - 12.2022
- Implementing the website layout over back-office under CMS and configuring the website from the SEO outlook
- Executing Google Analytics and Google Tag Manager on the websites
- Managing Google 360 suite, Google Search Console and other third part tools like SEO Authoritas, SemRush, etc
- Executing GA4 and Looker Studio on all platform websites like Drupal, Wordpress and dot net as well
- Creating regular KPI reports & dashboards in Analytics & Data Studio
- Managing the GDPR on websites using third part apps like Onetrust on websites
- Producing the Digital effect on websites by designing the Ebooks and implementing them on websites
- Executing the Email Marketing and implementing it on websites for various applications
- Conducting weekly meetings to discuss business priorities regarding projects & websites
- Training users for back office in CMS and solving their queries
- Conducting trainings for functional consultants on digital topics like GTM, Data Studio, Google Analytics
- Manage end to end project life cycles, user handholding and post live support
- Documenting Business case, requirement gathering, UAT completion, Minutes of Meeting and Project Management
- Coordinating for User Acceptance Testing and closure of defects
- Responsible for resolution of queries from users from time to time
- Work closely with the development partner
- To escalate at the right time in the project lifecycle to ensure timely delivery
- Manage Standard and defined Normal requests and be responsible for the completion of requests within the scope and timeframe defined for the solution
- Coordinating with business to complete support tickets and ensure on-time delivery of requests
- Creating monthly Analytics report for various business units
- Compliance with the company’s Application Security rules
- Preparation and animation of functional consulting update meetings with Area Managers and Functional Project Managers.
Senior Website Design Administration
Algorithm Softwares PVT. LTD
Mumbai
03.2015 - 10.2015
- Maintenance of website for one of the fortune company which is leading in all Housing Developments, also performing Pre-live and Post-live testing of website
- Working on different activities like Creation of custom content, Web campaigns, critical page updates as per business needs by using the content management tool
- Understand and analyse the business requirements of the client
- Created & Optimized the images as per the web standards using Photoshop and also extracted the images from documents like PDF`s using Illustrator.
Senior Process Associate
Accenture Solutions Pvt. Ltd
Mumbai
03.2014 - 02.2015
- Project : Shell Petroleum
- Campaign & Content Management - Digital Marketing
- Creating New Campaigns & Promotions using Adobe CQ5 tools
- Performing the testing of new components over CMS to make the website more attractive, userfriendly and also try to make its content dynamic
- Built and test workflows in Adobe Campaign to achieve goal of each campaign, including correct assets, audience, data collection
- Conducted different types of A/B testing
- Conducted end to end testing of web application or pages with checklist
Analyst
Eclerx
Mumbai
06.2012 - 03.2014
- Developed and Maintained Website using CMS – Dell Stormware
- Worked on Filters for managing the same content over various regions on website
- Tested websites to ensure cross browser compatibility & ensured they meet client standards
- Prepared process related documents like SOP and help Knowledge Management team to prepare documents
- Helped management to create RCA and Quarterly Business Review documents
Software Developer
Absolute Solutions Pvt. Ltd
Mumbai
12.2011 - 06.2012
- Domain Hosting Application
- Technology : ASP, C#, SQL Server 2005
- Involved in Analysis, Requirements gathering, Development, Testing
- Have performed Client side scripting using JQuery
- Managed exception handling and logging using Enterprise Library
- Worked in Development & Improvement of the system
- Developed custom controls and user controls
- Involved in unit testing and testing of modules and deployment project into production servers
- I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief
Education
SSC -
Lourdes High School
Kalyan 04.2003 - 03.2004
Higher Secondary - Science
Chandibhai Himatmall Mansukhani College
Ulhasnagar 05.2004 - 02.2006
Bachelors Of Engineering’s - Computer
Watumull College of Engineering
Worli 08.2006 - 05.2011
Executive MBA - IT
Gurunanik Institute of Management Studies
Mumbai 08.2019 - 05.2021
Skills
Project management and tracking
Strategic planning
Key Performance Indicators
Business planning
Improvement initiatives
Change management
Process reviews
Escalation handling and resolution
Digital marketing
Project Management
Business Development
Accomplishments
- Got onsite opportunity multiple times client location for discussing the strategy of the future upcoming projects
- Received Outstanding Performance award for continuous 3 years for great work
Interests
PMO Role
Timeline
Manager
Saint-Gobain
01.2023 - Current
Functional Lead
Saint-Gobain IT Development Center
04.2020 - 12.2022
Executive MBA - IT
Gurunanik Institute of Management Studies
08.2019 - 05.2021
Senior Website Design Administration
Algorithm Softwares PVT. LTD
03.2015 - 10.2015
Senior Process Associate
Accenture Solutions Pvt. Ltd
03.2014 - 02.2015
Analyst
Eclerx
06.2012 - 03.2014
Software Developer
Absolute Solutions Pvt. Ltd
12.2011 - 06.2012
Bachelors Of Engineering’s - Computer
Watumull College of Engineering
08.2006 - 05.2011
Higher Secondary - Science
Chandibhai Himatmall Mansukhani College
05.2004 - 02.2006
SSC -
Lourdes High School
04.2003 - 03.2004