Ishant Katoch
Bar & Restaurant Manager
New Delhi,DL
Summary
Dedicated to continuous learning and leveraging skills within an organization that values growth and recognizes hard work. Eager to contribute to an innovative team environment that fosters collaboration and creativity. Committed to making a positive impact on company goals while embracing opportunities for professional development and advancement. Seeking a role that aligns with a passion for excellence and a drive for success.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Bar & Restaurant Manager
Limitless Cookhouse and Bar Restaurant in Ansal Plaza Mall in New Delhi
03.2019 - 08.2025
- Optimized table turnover rates by implementing efficient seating plans and reservation management systems.
- Maximized event bookings by developing targeted outreach initiatives to local businesses and community groups.
- Collaborated with chefs on menu development for improved guest experience and increased sales.
- Streamlined operational procedures for increased efficiency in daily tasks such as opening/closing routines, shift scheduling, and cash handling processes.
- Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff education on responsible beverage serving practices.
- Established strong relationships with vendors for better pricing, timely deliveries, and improved product selection.
- Launched successful promotions in collaboration with the marketing team, driving increased sales and customer engagement.
- Boosted customer satisfaction by implementing strategies to improve overall service quality and efficiency.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Managed social media presence to maintain consistent branding, promote special events, and engage with customers for enhanced loyalty and repeat business.
- Improved employee morale through transparent communication practices, regular feedback sessions, and opportunities for professional growth within the company.
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Increased staff retention through effective hiring, training, and performance management practices.
- Implemented cost-saving measures, resulting in significant operational savings without sacrificing quality or service levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Assistant Manager
Taksim Lounge and Bar Restaurant
02.2017 - 03.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Sr. F&B Executive
Dalaal Street Cafe Lounge and Bar Restaurant
04.2015 - 02.2017
- Verified prepared food met standards for quality and quantity before serving to customers.
- Resolved customer complaints involving food or beverage quality and service.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
Senior Steward
Raasta Lounge and Bar Restaurant in Cubyer Hub Gurgaon
10.2013 - 03.2015
Steward
Raasta Caribbean Lounge and Bar in Houz Khas Village New Delhi
03.2012 - 10.2013
Cashier
100% Rock Restaurant and Bar Ambience Mall in Vasant Kunj New Delhi
09.2010 - 02.2012
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Turquoise Cottage at Adichini (New Delhi)
04.2009 - 09.2010
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Computing Course - Financial Accounting
Global Computer Institute Delhi
01.2012
High School Diploma -
Himachal Board
Govt Sr Sec School Khera 04.2001 -
Skills
- Team leadership
- Positive relationship-building skills
- Resilient in challenging environments
- Dedication to meeting project deadlines
- Proactive situational awareness
- Committed and genuine
- Cultivating effective teamwork with peers and supervisors
- Guest satisfaction ,Staff management,Social media promotion,Passion for customer satisfaction, Complaint resolution
Interests
Hobbies - Cricket & Music
Disclaimer
I hereby declare that all the information given above is correct and true to the best of my knowledge & belief.
WORK RESPONSIBILITIES
- Monthly P&L Statement
- Monthly & Mid Month Cost Reports
- Recipe Costing ( Food, Cocktails, Mocktails)
- Daily Audit Reports
- Daily Bar & Kitchen Variance Reports
- Monthly & Daily Revenue Audit Reports
Timeline
Bar & Restaurant Manager
Limitless Cookhouse and Bar Restaurant in Ansal Plaza Mall in New Delhi
03.2019 - 08.2025
Assistant Manager
Taksim Lounge and Bar Restaurant
02.2017 - 03.2019
Sr. F&B Executive
Dalaal Street Cafe Lounge and Bar Restaurant
04.2015 - 02.2017
Senior Steward
Raasta Lounge and Bar Restaurant in Cubyer Hub Gurgaon
10.2013 - 03.2015
Steward
Raasta Caribbean Lounge and Bar in Houz Khas Village New Delhi
03.2012 - 10.2013
Cashier
100% Rock Restaurant and Bar Ambience Mall in Vasant Kunj New Delhi
09.2010 - 02.2012
Cashier
Turquoise Cottage at Adichini (New Delhi)
04.2009 - 09.2010
High School Diploma -
Himachal Board
04.2001 -
Computing Course - Financial Accounting
Global Computer Institute Delhi
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