ISHANT KUSHWAH
Noida
Summary
QA Manager with over 11 years of experience leading full-stack QA initiatives in BFSI, CRM, Banking, and SaaS sectors. Specializes in quality governance, automation strategy, and AI-driven quality acceleration. Successfully managed teams of 10–15 quality assurance engineers, achieving a 35% reduction in defect leakage and 50% shorter regression cycles. Delivered zero-critical-defect releases for major banking clients like PNB, SBI, and Security Bank PH.
Overview
11
11
years of professional experience
5
5
Certification
Work History
QA Manager
Acidaes Solutions Pvt. Ltd.
Noida
01.2024 - Current
- Lead QA delivery for multi-module BUSINESSNEXT BFSI implementations, covering automation, functional, API, and performance testing.
- Drive QA governance, quality gates, test planning, risk-based testing, and UAT coordination.
- Architect and oversee automation using Playwright & Selenium; ensure CI/CD quality alignment.
- Conduct performance engineering using JMeter & Grafana, identify bottlenecks, and drive backend improvements.
- Own release readiness, RCA governance, defect triage, and GO-LIVE approvals.
- Manage team workload, capacity planning, and capability uplift.
- Collaborate with AVP/VP, PM, Architects, DevOps, and Business teams for delivery success.
- BUSINESSNEXT
- Reduced regression cycle from 10 days to 4 days (50% improvement).
- Reduced defect leakage by 35% through improved governance & UAT quality gates.
- Improved automation coverage to 65%+ across critical BFSI workflows.
- Delivered zero-critical-defect releases across major banking modules.
Assistant Manager – QA
Acidaes Solutions Pvt. Ltd.
Noida
01.2021 - 12.2023
- Oversaw QA deliverables for BUSINESSNEXT banking modules across onboarding, service requests, lending & KYC flows.
- Led automation and performance testing initiatives.
- Coordinated UAT cycles with client teams (SBI, Security Bank PH).
- Established quality dashboards and KPIs for leadership visibility.
QA Team Lead
Acidaes Solutions Pvt. Ltd.
Noida
01.2020 - 12.2021
- Led a QA team of 6–8 members, managing functional, API & automation testing.
- Designed data-driven test frameworks in Selenium.
- Improved test coverage by implementing risk-based testing.
Senior QA Engineer
Acidaes Solutions Pvt. Ltd.
Noida
01.2018 - 12.2020
- Executed functional, API, and regression testing for CRMNext enhancements.
- Contributed to automation in Selenium & API validation.
QA Engineer
Acidaes Solutions Pvt. Ltd.
Noida
08.2016 - 12.2018
- Conducted end-to-end functional testing for CRM workflows.
- Identified critical defects early, reducing production failures.
Software Tester
Sphinxworldbiz Ltd.
Noida
01.2014 - 08.2016
- Performed functional & regression testing of CRM modules.
- Designed test cases aligned with business requirements.
- Supported early-stage automation and API testing.
Education
B.Tech - Information Technology
Gautam Buddha Technical University
Gr. Noida01.2013
Skills
- QA strategy and governance
- Test planning and execution
- Release management and UAT
- Risk-based testing and RCA
- Quality gates and zero-defect framework
- AI in QA (AI-Test Gen, RCA)
- Stakeholder collaboration (AVP/VP, PM)
- Team leadership and resource management
- BFSI, CRM, ECOM, retail expertise
Technology Stack
- Languages : Java, JavaScript
- Automation : Playwright, Selenium
- Performance : JMeter, K6, Grafana
- API Tool : Postman, Bruno
- CI/CD : Jenkins, GitLab, Azure DevOps, Maven, Git
- Databases : SQL, Oracle, PostgreSQL
- Cloud : AWS, OCI, GCP
- QA Management Tool : Jira, Zephyr, Bugzilla, mantis, BrowserStack
Certification
- Advanced Java — DUCAT
- LinkedIn: Project Management Foundations: Teams
- PMI : Agile Foundations
- LinkedIn: Software Testing Foundations: Continuous Testing and DevOps
- LinkedIn: AI for Software Testers
Websites
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridTimeline
QA Manager
Acidaes Solutions Pvt. Ltd.
01.2024 - Current
Assistant Manager – QA
Acidaes Solutions Pvt. Ltd.
01.2021 - 12.2023
QA Team Lead
Acidaes Solutions Pvt. Ltd.
01.2020 - 12.2021
Senior QA Engineer
Acidaes Solutions Pvt. Ltd.
01.2018 - 12.2020
QA Engineer
Acidaes Solutions Pvt. Ltd.
08.2016 - 12.2018
Software Tester
Sphinxworldbiz Ltd.
01.2014 - 08.2016
B.Tech - Information Technology
Gautam Buddha Technical University