Ishant Sethi
Delhi
Summary
- Clear communication
- Ability to Use "Positive Language"
- Calming Presence
- Goal Oriented
- Willing to Learn
Overview
6
6
years of professional experience
Work History
Catalog Associate (German)
Amazon
04.2021 - Current
- Create and follow SOP's for various tasks, in order to reduce the errors in order processing and in Amazon catalog
- Contacting various vendors and fulfillment centers is a daily task
- Creation of various reports for the visibility of the team to the manager
- Gave projects and project ideas for process improvement and smooth task implementation.
- Managed vendor relationships, working closely to resolve issues related to product listings or content inaccuracies.
Sales Executive (German)
MSNP Solutions Pvt. Ltd.
08.2020 - 03.2021
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
German tutor
At Home
02.2020 - 01.2021
- Taught German language for the students of A1 and A2 levels.
Representative, Operations
Concentrix
09.2017 - 05.2018
- Used to help customers with their daily network-related questions via voice calls.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Education
Bachelors in Commerce -
School of Open Learning (Delhi University)
B1, German Language -
Max Mueller Bhavan
KG Marg, Mandi HouseB2, German Language -
Language Pantheon
Green Park12th Standard -
Geeta Bal Bharti Sr. Sec. School
01.2015
Skills
- Deadline-oriented
- Data Management
- Microsoft Excel
- Product Listing
- Goal Setting
- Self Motivation
- Multitasking Abilities
Languages
German
English
Hindi
Personal Information
Title: Catalog Associate
Timeline
Catalog Associate (German)
Amazon
04.2021 - Current
Sales Executive (German)
MSNP Solutions Pvt. Ltd.
08.2020 - 03.2021
German tutor
At Home
02.2020 - 01.2021
Representative, Operations
Concentrix
09.2017 - 05.2018
Bachelors in Commerce -
School of Open Learning (Delhi University)
B1, German Language -
Max Mueller Bhavan
B2, German Language -
Language Pantheon
12th Standard -
Geeta Bal Bharti Sr. Sec. School