ISHFAQ RAFIQ
BROKER / DISPATCHER
KATHUA
Summary
Hardworking Mason knowledgeable about preparing surfaces, completing high-quality work and achieving professional finish on each job. Self-motivated and organized worker consistently completes jobs accurately, efficiently and with minimal supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Brokerage Manager
Matson Logistics
10.2015 - 12.2018
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Championed technology adoption across the firm, enhancing service delivery while minimizing operational expenses.
- Streamlined communication channels for smoother transactions between clients, agents, and other stakeholders.
- Mentored new brokers to achieve professional growth and success in their roles.
DT LINES
DISPATCHER/ BROKER/ ACCOUNTANT
01.2019 - 02.2024
- Conducted root cause analysis on recurring issues, leading to effective long-term solutions that minimized future problems.
- Operated heavy equipment such as forklifts safely and efficiently to move materials.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with others.
- Gained strong leadership skills by managing projects from start to finish.
Education
High School Diploma -
MVM HIGHER SEC SCHOOL
KATHUA 04.2001 -
Associate of Arts - ARTS
MVM HIGHER SEC. SCHOOL
KATHUA, India 04.2001 -
GOVT DIPLOMA - Basic Computer And Communication
IL&FS
KATHUA 04.2001 -
Skills
Relationship Building
Training and mentoring
Plan reading
Multitasking
Problem-solving abilities
Self Motivation
Quality Inspection
Professionalism
Problem-Solving
Process Improvement
Repair skills
Team building
Timeline
DT LINES
DISPATCHER/ BROKER/ ACCOUNTANT
01.2019 - 02.2024
Brokerage Manager
Matson Logistics
10.2015 - 12.2018
High School Diploma -
MVM HIGHER SEC SCHOOL
04.2001 -
Associate of Arts - ARTS
MVM HIGHER SEC. SCHOOL
04.2001 -
GOVT DIPLOMA - Basic Computer And Communication
IL&FS
04.2001 -