Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Ishika Chaubey

Ishika Chaubey

Mumbai

Overview

18
18
years of professional experience

Work History

Store Manager-Retail Experience

PUMA INDIA PVT LTD
Mumbai
10.2021 - Current
  • Complete store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintain store staff by recruiting, selecting, orienting and training employees.
  • Maintain store staff's job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job result.
  • Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in position to understand service requirements.
  • Ensure availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios.
  • Secure merchandise by implementing security systems and measures.
  • Protect employees and customers by providing safe and clean store environment.
  • Maintain stability and reputation of store by complying with legal requirements.
  • Determine marketing strategy changes by reviewing operating and financial statements.

Head Coach

NIKE, CAMP INDIA PVT LTD
Mumbai
07.2020 - 10.2021
  • Complete store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintain store staff by recruiting, selecting, orienting and training employees.
  • Maintain store staff's job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job result.
  • Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensure availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios.
  • Secure merchandise by implementing security systems and measures.
  • Protect employees and customers by providing a safe and clean store environment.
  • Maintain the stability and reputation of the store by complying with legal requirements.
  • Determine marketing strategy changes by reviewing operating and financial statements.

Store Manager

BIBA APPARELS PVT LTD
Mumbai
01.2018 - 06.2020
  • Complete store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintain store staff by recruiting, selecting, orienting and training employees.
  • Maintain store staff's job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job result.
  • Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensure availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios.
  • Secure merchandise by implementing security systems and measures.
  • Recruited, trained and supervised new employees.
  • Protect employees and customers by providing a safe and clean store environment.

Watch Specialist

HARDING RETAIL LTD, Carnival Cruise Lines
Cozumel
12.2016 - 01.2018
  • Assisting and guiding customers in relation to the brand.
  • Specializing in different watches based on movements, mechanism and functions.
  • Achieving the store target of 50000$ monthly.
  • Assisting in Visual Merchandising.
  • Direct selling of special events hosted in the store.
  • Performed detailed inspections of watches to determine repair requirements.
  • Provided technical advice and assistance to customers on watch care, maintenance, and repairs.

Trainer

NEUTROGENA SKIN CARE
Mumbai
09.2011 - 12.2016
  • Assisting and guiding customers in relation to their queries.
  • Achieving said target.
  • Adding sales while solving customer queries.
  • Assisting with skin problems and suggesting right products.
  • Conducting training sessions for Mumbai team.
  • Provide training to improve knowledge base of staff and utilize cross-training methods to maintain productivity when employees are absent.
  • Manage stock levels and make key decisions about stock control
  • Analyze sales figures and forecast future sales
  • Analyze and interpret trends to facilitate planning
  • Visual merchandising
  • Work with vendors and manufacturers to bring in effective marketing displays for sales floor and store windows.

Asst. Store Manager

SISLEY, UNITED COLORS OF BENETTON
Mumbai
01.2006 - 07.2011
  • Assisting and guiding customers in relation to the brand
  • Achieving the store target
  • Assisting in Visual Merchandising
  • Direct selling of special events hosted in the store
  • Customer Retention
  • Making Operational Reports
  • Handling Inventory
  • Looking after Store Margins.

Education

B.COM -

PATKAR-VARDE COLLEGE

H.S.C -

PATKAR-VARDE COLLEGE

S.S.C -

GOKULDHAM HIGH SCHOOL

Skills

  • Competitor Monitoring
  • Retail Inventory Management
  • Operational Budgeting
  • Team Development
  • Revenue Generation
  • Risk Management
  • Customer Service Management
  • Store Merchandising
  • Payroll Management
  • Customer Service
  • Inventory Control
  • Employee Supervision and Motivation
  • Loss Prevention Procedures
  • Team Building and Leadership
  • Advertising and Marketing
  • Recruiting and Hiring
  • Leadership Development
  • Performance Reviews

Accomplishments

  • In Nike flagship store done HIGHEST SALE OF 3 crores wherein store was on top 3 in sea & I competition
  • In puma flagship store did 1 cr. inorganic sale annually resulting in positive comp.

Timeline

Store Manager-Retail Experience

PUMA INDIA PVT LTD
10.2021 - Current

Head Coach

NIKE, CAMP INDIA PVT LTD
07.2020 - 10.2021

Store Manager

BIBA APPARELS PVT LTD
01.2018 - 06.2020

Watch Specialist

HARDING RETAIL LTD, Carnival Cruise Lines
12.2016 - 01.2018

Trainer

NEUTROGENA SKIN CARE
09.2011 - 12.2016

Asst. Store Manager

SISLEY, UNITED COLORS OF BENETTON
01.2006 - 07.2011

B.COM -

PATKAR-VARDE COLLEGE

H.S.C -

PATKAR-VARDE COLLEGE

S.S.C -

GOKULDHAM HIGH SCHOOL

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Ishika Chaubey