Ishika Chaudhary
Ghaziabad
Summary
- Passionate worker who is looking for a healthy work environment where I get an opportunity to learn and grow as a professional as well as to succeed in whatever tasks I am given and to perform with utmost sincerity.
- Secure a responsible career opportunity to fully utilize my skills, while making a significant contribution to the success of my company.
- Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Head Coach (Dubai Team)
Leverage Edu
Noida
12.2025 - 01.2026
- Guided students in selecting appropriate educational pathways and resources.
- Provided counseling sessions addressing personal, academic, and career concerns.
- Provided excellent service and attention to students when face-to-face or through phone conversations.
Personal Banker at Barclays
Concentrix Daksh Services
Noida
08.2022 - 05.2023
- Assisted customers with transfers, loan payments, and other banking services.
- Assisted and advised customers about the benefits of having a Barclaycard to increase the sales of credit cards.
- Promoted the use of mobile and internet banking for daily banking needs.
Chat Support Specialist at Axis Bank
Cogent E Services
Noida
03.2021 - 08.2022
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Documented all customer interactions and inquiries in the ticketing system accurately.
- Assisted the Team Lead with training of new employees.
Email Support Executive at CRED
Tech Mahindra
Noida
04.2019 - 09.2020
- Monitored customer emails and responded in a timely manner to inquiries.
- Resolved customer complaints quickly and efficiently.
Education
Bachelor of Commerce - Accounting and Finance
CCS University
MeerutHSC - Accouting
Nehru World School
GhaziabadSkills
- Educational counseling
- Customer engagement
- Sales strategy
- Active listening
- Career planning support
Timeline
Head Coach (Dubai Team)
Leverage Edu
12.2025 - 01.2026
Personal Banker at Barclays
Concentrix Daksh Services
08.2022 - 05.2023
Chat Support Specialist at Axis Bank
Cogent E Services
03.2021 - 08.2022
Email Support Executive at CRED
Tech Mahindra
04.2019 - 09.2020
Bachelor of Commerce - Accounting and Finance
CCS University
HSC - Accouting
Nehru World School