Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ishika Tyagi

Noida

Summary

Quality Assurance Analyst with 4 years of overall professional experience, including 2+ years of focused hands-on experience in software testing. Strong expertise in test planning, test execution, regression strategy, and defect lifecycle management. Experienced in manual and automation using Karate framework. Proficient in API testing and defect tracking using JIRA, with a proven ability to collaborate across cross-functional teams. Additionally brings experience from large-scale network and infrastructure projects for BT Group, contributing to compliance-driven delivery, documentation optimization, and system reliability. Driven to continuously refine testing methodologies to improve system performance and release stability.

Experienced with software testing methodologies, defect tracking, and quality assurance processes. Utilizes systematic approach to identify and resolve defects, ensuring product reliability. Track record of collaborating effectively with development teams to enhance software quality.

Work History

Quality Assurance Analyst

British Telecom
  • Conducted thorough test planning, design, and execution to guarantee software quality.
  • Engineered automation test frameworks leveraging Selenium WebDriver to enhance testing processes.
  • Facilitated status meetings to convey project updates and address issues promptly.
  • Utilised UI automation proficiency with Karate framework and XPath selectors to optimise testing efficiency.
  • Utilised Behavior-Driven Development (BDD) principles with Cucumber and Java to establish clear specifications.
  • Executed API testing, regression, sanity, end-to-end, and functional testing to ensure system performance validation.
  • Detected and documented defects using bug tracking tools such as JIRA, facilitating prompt resolutions.

Associate Engineer FND

BT Global Business Svcs Pvt Ltd

Oversaw Ethernet Wayleaves jeopardy checking process, delivering feedback to paralegals and initiating escalation procedures.

  • Compiled and evaluated data while optimising documentation for error handling procedures and workflow efficiency.

Established code agreements, guaranteeing legal compliance before telecommunication apparatus installations.

Executed network infrastructure projects for BT Group, concentrating on fixed fibre networks employing FTTH/FTTP and FTTC technologies.

  • Architected and configured networks connecting exchanges to customer premises, integrating equipment including DSLAM, PCP, MDF, and CAB.
  • Directed field splicing activities using INS, splicing diagrams, and BERT to guarantee quality delivery.
  • Employed tools such as PIPER for inventory planning, DISC for civil layouts, Kronos for case entries, and CSS for cabinet connections.
  • Utilised MS Office tools to optimise documentation and reporting workflows.

Education

B.tech -

IMS Engineering College
Ghaziabad, India
09-2020

Skills

  • Mobile and manual testing
  • Test planning and execution
  • API testing
  • Defect tracking and management
  • Regression testing strategies
  • Karate and Postman frameworks
  • TestNG proficiency
  • JIRA project management

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Quality Assurance Analyst

British Telecom

Associate Engineer FND

BT Global Business Svcs Pvt Ltd

B.tech -

IMS Engineering College
Ishika Tyagi