Hi, I’m
ISHITA BANERJIE
Business Analyst and KYC Analyst
Pune,MH
Summary
Seasoned banking professional with 13+ years of experience across retail banking, business analysis, and regulatory compliance. Specialized in KYC, Sanctions Screening, and onboarding due diligence. Proven ability to translate regulatory requirements into system workflows and documentation. Strong communicator with Agile delivery experience.
Overview
14
years of professional experience
1
Certification
Work History
Tata Consultancy Services
Business Analyst
04.2023 - Current
Job overview
- Led CBS change requests, authored FSDs, and coordinated UAT.
- Key Projects:
- OVD Validation (RBI KYC compliance)- leading to genuine customer onboarding
- CKYC Integration (CERSAI)- making the client compliant as per CERSAI
- GST-Payment Gateway Integration
- Inoperative Account Logic Enhancement- making client RBI compliant.
Citibank N.A.
Service Analyst
08.2021 - 02.2023
Job overview
- Conducted end-to-end KYC for onboarding and periodic review of retail and HNI clients.
- Performed Sanctions Screening, FATCA/CRS checks, and due diligence for W8/W9 documentation.
- Ensured compliance with LRS guidelines and repatriation guidelines.
- Coordinated with internal teams for legal and audit responses.
IDFC First Bank
Branch Sales Manager (Sr. Manager)
02.2019 - 07.2021
Job overview
- Led branch sales team, ensured KYC compliance, and monitored suspicious transactions.
- During my tenure helped the new branch grow the CASA book by 50 cr in the FY 2019-20.
HDFC Bank
Sales Manager (SPC Credit Cards)
04.2018 - 01.2019
Job overview
- Managed credit card sales team and performance tracking.
- I was awarded the best Premium Card Sales Manager in the Country for having increased the sales of Premium Credit cards for consecutive 3 quarters for Rest of West region.
Citibank N.A.
Lobby Service Manager (Asst. Manager)
05.2014 - 04.2018
Job overview
- Oversaw KYC compliance for investment products and onboarding.
- Executed FATCA/CRS screening, sanctions checks, and LRS documentation.
Axis Bank
Premium RM (Asst. Manager)
03.2013 - 05.2014
Job overview
- Managed HNI portfolios and cross-sold financial products.
Future Agrovet Ltd.
Senior Lead, Category (South Zone)
05.2012 - 02.2013
Job overview
- Analyzed sales trends and planned promotional offers using SAP.
Education
ICFAI Business SchoolHyderabad
MBA from Marketing
01.2012
Lucknow UniversityLucknow
B.Com
01.2010
Skills
Certification
Professional Scrum Master II (PSM-II)
Timeline
Business Analyst
Tata Consultancy Services
04.2023 - Current
Service Analyst
Citibank N.A.
08.2021 - 02.2023
Branch Sales Manager (Sr. Manager)
IDFC First Bank
02.2019 - 07.2021
Sales Manager (SPC Credit Cards)
HDFC Bank
04.2018 - 01.2019
Lobby Service Manager (Asst. Manager)
Citibank N.A.
05.2014 - 04.2018
Premium RM (Asst. Manager)
Axis Bank
03.2013 - 05.2014
Senior Lead, Category (South Zone)
Future Agrovet Ltd.
05.2012 - 02.2013
ICFAI Business School
MBA from Marketing
Lucknow University
B.Com