Ishita Debnath
Mumbai
Summary
Strategic Program and Business Operations and Chief-ofStaff-style Leader with 13+ years of experience driving large-scale digital transformation, enterprise product implementations, and cross-organisational strategic initiatives across global technology and consulting organisations.
Experienced in enabling executive leadership teams through Rhythm of Business (RoB) governance, operational planning, financial oversight, and cross-functional program leadership across distributed global teams in North America, APAC, and EMEA.
Proven ability to align product strategy, operational execution, and organisational priorities, driving measurable business outcomes across enterprise SaaS platforms, fintech systems, and CRM ecosystems.
Recognised for strong executive communication, stakeholder management, and leadership influence across engineering, product, operations, and client leadership teams to accelerate decision making and organisational effectiveness.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Product Director
Acies
Mumbai
09.2025 - Current
- Led strategic product and transformation initiatives within a fintech product organization delivering enterprise platforms across treasury management, risk analytics, and financial reporting domains.
- Directed strategic product programs across risk, treasury, and regulatory platforms, supporting global banking and financial services clients.
- Partnered with executive leadership to align product roadmap strategy with evolving market needs and enterprise client requirements.
- Established operational governance frameworks for product delivery, including roadmap planning, delivery tracking, and cross-functional coordination.
- Led client advisory engagements with global financial institutions, translating regulatory and operational challenges into scalable fintech product solutions.
- Managed cross-functional collaboration across product management, engineering, analytics, and client success teams to deliver enterprise technology platforms.
- Prepared executive strategy presentations and leadership briefings supporting product positioning and strategic decision making.
- Enabled alignment between product strategy, operational execution, and client outcomes.
Program & Project Manager
PwC (PricewaterhouseCoopers)
Mumbai
12.2023 - 09.2025
- Lead enterprise transformation initiatives for financial services and technology clients, delivering complex platform implementations and driving strategic operational programs across global stakeholder environments.
- Established Rhythm of Business (RoB) operating cadence across multi-regional delivery teams, enabling executive leadership to monitor program performance, operational metrics, and risk governance.
- Led cross-organizational strategic initiatives across product, engineering, and operations teams delivering enterprise Salesforce ecosystem implementations and workflow modernization programs.
- Partnered with senior leadership to translate business strategy into structured program roadmaps, aligning delivery execution with organizational priorities and client outcomes.
- Managed program budgets, delivery timelines, and resource planning across multi-disciplinary teams including Salesforce developers, architects, analysts, and UX specialists.
- Developed executive briefings, leadership dashboards, and program health reports providing senior stakeholders with real-time visibility into delivery performance and operational risks.
- Drove stakeholder engagement across global teams, enabling alignment across product management, engineering, and business leadership.
- Led initiatives focused on operational excellence and process improvement through Lean and Six Sigma methodologies.
Project Manager
Google LLC (Ad Astra Consultants)
Remote
11.2021 - 08.2022
- Managed enterprise programs within a global PMO environment supporting digital product initiatives and operational improvement programs.
- Led execution of cross-functional program initiatives across engineering, operations, and product teams.
- Delivered executive-level reporting and performance dashboards enabling leadership visibility into program progress and operational performance.
- Coordinated stakeholder alignment across multiple global teams supporting product delivery and platform development.
- Facilitated requirement analysis, program planning, and stakeholder communication across complex project environments.
- Implemented structured project governance practices to improve delivery efficiency and operational transparency.
Project Manager
Cognizant Technology Solutions
Pune
04.2019 - 10.2021
- Led enterprise technology delivery programs for global clients across banking and financial services industries.
- Managed global delivery teams supporting enterprise platform implementations across North America, APAC, and EMEA regions.
- Developed program governance frameworks including operational reviews, business scorecards, and performance dashboards.
- Acted as liaison between business leadership and engineering teams to ensure alignment between technology implementation and strategic business objectives.
- Led requirement analysis, stakeholder engagement, and delivery planning across complex enterprise projects.
- Enabled continuous improvement through data-driven performance analysis and operational process optimization.
Project Manager
Infosys LTD
Pune
05.2018 - 02.2019
- Managed enterprise software implementation programs supporting business transformation initiatives.
- Directed project lifecycle activities including requirement analysis, delivery planning, and stakeholder management.
- Oversaw project financials including cost management and budget tracking to ensure delivery within financial constraints.
- Led operational improvement initiatives identifying process inefficiencies and implementing optimization strategies.
- Delivered executive presentations and project performance updates to client leadership teams.
Deputy Manager
Tata Teleservices
Mumbai
08.2016 - 08.2017
- Managed operational programs supporting business performance improvement and revenue growth initiatives.
- Partnered with leadership to support business strategy execution and operational planning initiatives.
- Managed divisional budgets and financial reporting, ensuring cost controls and operational efficiency.
- Supervised teams of 50 employees while driving operational performance improvements.
- Delivered leadership reports and operational insights supporting strategic business decisions.
GSOC Engineer
Aon Hewitt
Gurgaon
10.2015 - 04.2016
- Supported enterprise IT operations and system monitoring initiatives within a global services environment.
- Managed enterprise monitoring systems supporting operational stability and service continuity.
- Developed automation and process improvements to enhance operational efficiency.
Associate
iGATE Global Solutions
Noida
08.2013 - 10.2015
- Supported enterprise IT operations, security monitoring, and infrastructure management.
- Managed network security monitoring and operational incident management.
- Implemented process improvements that reduced system defects and improved operational performance.
System Associate
HCL Technologies
Noida
06.2012 - 07.2013
- Provided technical support and operational systems management across enterprise IT infrastructure.
- Delivered technical troubleshooting and support for enterprise systems and networks.
Education
Executive MBA - Business Analytics & Project Management
IIM Indore
Indore, Madhya Pradesh , India 01.2020 - 03.2021
Bachelor of Technology - Computer Science
Gautam Buddha Technical University
Lucknow, Uttar Pradesh , India 07.2008 - 06.2012
Intermediate Certificate - Science
The Aditya Birla Public School
Renukoot, Uttar Pradesh , IndiaSkills
- Strategic Program and Portfolio Management
- Business Operations and Organisational Strategy
- Chief of Staff Style Leadership Enablement
- Rhythm of Business (RoB) Governance
- Executive Communications and Leadership Advisory
- Cross Organisational Strategic Initiative
- Cross Functional Team Management
- Product Strategy Alignment and Execution
- Enterprise Digital Transformation
- Financial Planning, Budgeting Governance and Resource Planning and Management
- Stakeholder and Executive Management
- Operational Excellence and Process Optimisation
- Lean & Six Sigma Methodologies
- Microsoft Office Expertise
- Operational Risk Management
- Risk Management
- Financial Risk Management
- Project Management
- End to End Project Transformation and Delivery
- Product Lifecycle Management
- Application Lifecycle Management
- Project Implementation
- Organisational Health and Team Effectiveness Programs
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Product Director
Acies
09.2025 - Current
Program & Project Manager
PwC (PricewaterhouseCoopers)
12.2023 - 09.2025
Project Manager
Google LLC (Ad Astra Consultants)
11.2021 - 08.2022
Executive MBA - Business Analytics & Project Management
IIM Indore
01.2020 - 03.2021
Project Manager
Cognizant Technology Solutions
04.2019 - 10.2021
Project Manager
Infosys LTD
05.2018 - 02.2019
Deputy Manager
Tata Teleservices
08.2016 - 08.2017
GSOC Engineer
Aon Hewitt
10.2015 - 04.2016
Associate
iGATE Global Solutions
08.2013 - 10.2015
System Associate
HCL Technologies
06.2012 - 07.2013
Bachelor of Technology - Computer Science
Gautam Buddha Technical University
07.2008 - 06.2012
Intermediate Certificate - Science
The Aditya Birla Public School