Ishita Haldar
Kolkata
Summary
Entry level Network Support Technician with hands-on experience in monitoring,
troubleshooting,and maintaining network infrastructure.Strong foundation in Layer1 and Layer2 networking, incident management,and ticketing systems,Skilled in network monitoring tools,documentation,and ensuring minimal downtime.Currently perusing CCNA to strengthen core networking expertise.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Event management
Collaborating with the team,& providing customer support
Bangalore
01.2018 - 02.2019
Education
Master Diploma in Interior Design -
INDIAN INSTITUTE OF FASHION & DESIGN
Salt Lake Kolkata 01-2025
Bachelor of science (Honours) - Zoology
NETAJI SUBHAS OPEN UNIVERSITY
KOLKATA, WB, India01-2024
Higher Secondary - W.B.C.H.S.E 12th
BARRACKPORE CANTONMENT GIRLS HIGH SCHOOL
KOLKATA, India01-2017
Skills
SKILLS
* Network monitoring & Troubleshooting
*Layer1 & Layer2 Networking
*LAN/ WAN setup & maintenance
*TCP/IP,DNS,DHCP Fundamentals
* Ethernet,ARP,ICMP Protocols
*Switches,Routers & Wireless Access Points
*Incident Management & Documentation
TOOLS:
Network Monitoring:SolarWinds
Ticketing System:ServiceNow
Operating Systems:Windows
Personal Information
- Date of Birth: 09/23/99
- Visa Status: UAE Resident
Languages
- Hindi
- Bengali
- English
Certification
- Persuing CCNA
Master Diploma in Interior Design from IIFD Saltlake Kolkata
Timeline
Event management
Collaborating with the team,& providing customer support
01.2018 - 02.2019
Master Diploma in Interior Design -
INDIAN INSTITUTE OF FASHION & DESIGN
Bachelor of science (Honours) - Zoology
NETAJI SUBHAS OPEN UNIVERSITY
Higher Secondary - W.B.C.H.S.E 12th
BARRACKPORE CANTONMENT GIRLS HIGH SCHOOL