Ishita Narain
Bangalore
Summary
Value driven Business Analyst with 7 years of experience with a diverse range of skills, focused on delivery of application to a high standard. Rich exposure in US Health Care Domain and a keen attitude to exceed expectations of employers and customers. Building and launching desktop, cloud native and Java based applications to global business customers. Passionate about building the right solutions that address market and customer needs, creating value for the business and the company.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Business Analyst
Carelon Global Solutions (formerly Legato Health Technologies)
8 2021 - Current
- Creating requirement documents like BRD, FRD, SRS, Wireframes, UI Prototype, all other requirement documents like Flowcharts, User Guides as well
- Set and execute product vision and strategy following the product road map for the application
- Worked on multiple use cases based on trend analysis, trend drivers, cohort comparison, book of business, KPI creation, etc
- SME in Digital, Ad-Hoc Reporting management, Insight Management and Visualization analytics systems
- Accelerate execution of the reports & dashboards by leading cross-group alignment, collaboration, and prioritization for data reporting
- Build and sustain relationships with key stakeholders, drive product development with cross functional teams
- Data Driven and Customer Centric. Requirement Gathering, Review client requirements, perform gap analysis and creation of Business requirements documents
- Collaborated with stakeholder groups across the organization to ensure business and technology alignment
- Lead vendor-based product and development teams to achieve successful delivery of work items
- Performed quality assurance, system integration and user acceptance testing facilitating on time and acclaimed "go-live" of enterprise implementations
- Experience in Pricing, Level of Effort, and Business case creation for proposed solutions
- Owns Product demo, Product Backlog, Design and User Experience to strategize the development and delivery of the products
- Lead an agile team of 15 engineers
- Validating data entry in Database
- Creating user stories for Client Requirements for each sprint
- Preparing entry and exit reports for sprints
- Using JIRA for bug tracking and defect reporting
- Using SQL queries to retrieve/analyze data and capture logs and check benefits information and deductions.
- Maintaining Scrum and Kanban boards
- Collaborated with cross-functional teams on projects to ensure alignment of objectives and outcomes
- Conducted market research to identify customer needs and develop strategies to meet them
- Conducted interviews with stakeholders to identify business requirements and develop detailed specifications
- Identified risks associated with new products and developed strategies to mitigate them
- Created a detailed financial model to forecast budget allocations for the upcoming years
Analyst
WIPRO
04.2017 - 08.2021
- Experience in US Healthcare domain
- Requirement Gathering- Review client requirements, perform gap analysis and creation of Business requirements documents
- Owned End-to-End product development, developed product roadmap, defined features/requirements by creating epics and user stories.
- Collaborated with Program Manager, product leaders and Dev Team to assure the product development are on-track for the release.
- Worked with third party companies to understand complex, dynamic business rules and apply those rules into detailed and comprehensive documentation.
- Lead the dev team for managed prioritization of issues for release planning to ensure successful delivery on high impact issues and product features.
- Managed all system maintenance and configurations
- Own product demo to business and other stakeholders.
- Facilitate Annual Enrollment Helped in production support and coordinated with different teams to support release activities.
Education
B.Tech - Computer Science
Inderprastha Engineering College
08.2013 - 07.2017
Higher Secondary School - Science
SUNBEAM SCHOOL
07.2012 - 07.2013
High School -
SUNBEAM School
05.2010 - 06.2011
Skills
Agile Tools – Jira, Confluence, Service Now, Microsoft Office, Jama
Certification
SAFe Agile
Timeline
AHM 250
10-2023
SAFe Agile
08-2023
Analyst
WIPRO
04.2017 - 08.2021
B.Tech - Computer Science
Inderprastha Engineering College
08.2013 - 07.2017
Higher Secondary School - Science
SUNBEAM SCHOOL
07.2012 - 07.2013
High School -
SUNBEAM School
05.2010 - 06.2011
Business Analyst
Carelon Global Solutions (formerly Legato Health Technologies)
8 2021 - Current
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