Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
Generic

Ishita Patel

Summary

Highly motivated Team Lead with 5.5 + years of success in B2B IT business development. Skilled in sales dynamics and market understanding. Foster a cooperative environment to achieve remarkable results. Strong track record in driving growth, building client relationships, and surpassing targets. Passionate about empowering teams to excel and adapt in a dynamic IT landscape. Committed to delivering excellence and making a significant impact in the industry through innovation and collaboration. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Executive – Inside Sales

Mercurius IT
Pune
12.2023 - Current

As an executive, I worked with clients from the UK market. My role included:

  • Supporting the Data Team in adding data to the CRM and fetching data for Lead Forensic.
  • Working with other team members and the marketing team to initiate a marketing campaign and prepare for the webinar, blogs, and newsletters.
  • Sourced new business opportunities through strategic communication channels such as calling, emailing, and LinkedIn strategies.
  • Analyzed and tracked market trends to identify potential shifts.
  • Designed and carried out strategies for improving leadership effectiveness.
  • Formed and sustained strategic relationships with clients

Team Lead – Business Development

Dhyey Consulting Services
Vadodara
12.2022 - 10.2023

As a Team Lead in Business Development, My primary focus has been on analyzing sales reports to identify trends, opportunities, and areas for improvement

  • Utilizing data-driven insights, I have strategically guided our team toward achieving and surpassing sales targets consistently.
  • One of my crucial roles as a Team Lead is to foster a supportive and collaborative environment among team members
  • Nurturing strong client relationships is a top priority in the B2B IT market
  • Maintain a positive and productive partnerships with vendors
  • Lead management and nurturing using D365 Sales and Business Central

Business Development Executive

Dhyey Consulting Services
Vadodara
09.2019 - 11.2022
  • Go-to-Person for Microsoft Dynamics 365 ERP and CRM
  • Handling clients from US, UK, Europe and South-East Asia
  • Handled account size of 15+ Partners
  • Client Account handling- Managing end-to-end sales lifecycle
  • Engaged with multiple teams or individuals to get the information for a technical solution or get the whole business solution done in-time, with accuracy
  • Spearheaded the Go-to-Market strategy approach to streamline marketing and sales activities
  • Strategizing and executing the Digital Marketing campaigns with Search Engine Optimization and Social Media Optimization
  • Increased the social media following by 250% with 8.5-10% Engagement
  • Creating Marketing content for Digital Platforms such as Blog writing, LinkedIn articles, Hosting Webinars, and Podcast
  • Finding and initiating contacts with prospects, finding New Leads Using tools like Apollo.io, presenting the Proposal along with custom solutions
  • Scheduling Introductory meetings and Providing product presentations

Sales Representative

Executive Enterprise
New York
11.2018 - 03.2019
  • Develop Robust knowledge of all product line and services by Verizon
  • Plan and complete field marketing campaign after conducting primary research
  • Document and share lead (customers) with the sales team
  • Report weekly on the status of field marketing campaign
  • Attend relent trade shows and events

Graduate Assistant

Adelphi University
New York
01.2017 - 08.2018
  • Researched and analyzed scholarly journals for professor Dolapo Adeniji-Neill (department chair –curriculum and instruction) on the topic” leadership in higher education“
  • Prepared detailed PowerPoint presentations for academic conferences where academic scholars are in presence
  • Assisted professors with publishing various scholarly journals and articles, which involved collecting and analyzing data survey data, and transcribing videos and audio related to Professors unfinished published book on “Leadership in higher education”
  • Assisting Professor with grading papers and Assignment

Education

Master of Business Administration -

Adelphi University
New York, USA
05.2018

Bachelor of Business Administration -

Maharaja Sayajirao University of Baroda
GJ, India
05.2016

Skills

  • Sales and Marketing Strategy
  • Client and vendor relationship management
  • Team leadership
  • Market Research and Analysis
  • Strategic Planning
  • Negotiation and Contract Management
  • Clear Verbal Communication
  • CRM software (eg, D365 Sales)
  • Project Coordination

Certification

  • MB-910: Dynamics 365 Fundamentals (CRM)

Hobbies and Interests

  • Travel
  • Reading
  • Paint and sketching

Languages

English
First Language
Hindi
Intermediate (B1)
B1
Gujarati
Beginner (A1)
A1

Timeline

Executive – Inside Sales

Mercurius IT
12.2023 - Current

Team Lead – Business Development

Dhyey Consulting Services
12.2022 - 10.2023

Business Development Executive

Dhyey Consulting Services
09.2019 - 11.2022

Sales Representative

Executive Enterprise
11.2018 - 03.2019

Graduate Assistant

Adelphi University
01.2017 - 08.2018

Master of Business Administration -

Adelphi University

Bachelor of Business Administration -

Maharaja Sayajirao University of Baroda
Ishita Patel