Summary
Work History
Education
Skills
Languages
Accomplishments
Applying for the Training Program for Intern
Timeline
Intern
Ishita Sharma

Ishita Sharma

House No. 72, Block No. 14, Geeta Colony, Delhi,DL

Summary

Dynamic and goal-oriented professional with experience as an NGO Intern at SADRAG NGO, excelling in customer service and problem-solving. Proven ability to enhance social media engagement and streamline processes, contributing to project success. Strong relationship-building skills complemented by technical proficiency in data analysis and reporting.

Work History

Intern

Sadrag NGO (Social Welfare Offiicer)
02.2023 - 04.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Prepared project presentations and reports to assist senior staff.
  • Explored new technologies and approaches to streamline processes.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
  • Compiled and presented reports on competitor analysis, offering valuable insights for strategic decisions.
  • Contributed to project success by diligently performing literature reviews.
  • Supported customer service improvements with detailed feedback analysis.
  • Boosted social media engagement through creative content creation.
  • Assisted in development of new product feature, contributing to user-friendly experience.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

Bachelor of Arts - Political Science (Hons)

Ryan International School
09-2025

Skills

  • Customer service
  • Active listening
  • Goal oriented
  • Problem-solving
  • Product knowledge
  • Cultural awareness
  • Conflict resolution
  • Relationship building
  • Appointment scheduling
  • Decision-making

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Applying for the Training Program for Intern

Training Course on Current Efforts to Codify India's Labor Laws


AIM


To discuss about the background of labor law reforms and the salient characteristics of labor codes


Objectives


1. To give insight into the necessity and background of India's labor laws' codification
2. To critically examine the general framework and salient characteristics of different codes
3. To discuss about how labor laws affect the Indian labor market

4. To discuss about how different stakeholders see these labor rules' provisions

Timeline

Intern

Sadrag NGO (Social Welfare Offiicer)
02.2023 - 04.2023

Bachelor of Arts - Political Science (Hons)

Ryan International School
Ishita Sharma