House No. 72, Block No. 14, Geeta Colony, Delhi,DL
Summary
Dynamic and goal-oriented professional with experience as an NGO Intern at SADRAG NGO, excelling in customer service and problem-solving. Proven ability to enhance social media engagement and streamline processes, contributing to project success. Strong relationship-building skills complemented by technical proficiency in data analysis and reporting.
Work History
Intern
Sadrag NGO (Social Welfare Offiicer)
02.2023 - 04.2023
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Analyzed problems and worked with teams to develop solutions.
Participated in workshops and presentations related to projects to gain knowledge.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Prepared project presentations and reports to assist senior staff.
Explored new technologies and approaches to streamline processes.
Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Compiled and presented reports on competitor analysis, offering valuable insights for strategic decisions.
Contributed to project success by diligently performing literature reviews.
Supported customer service improvements with detailed feedback analysis.
Boosted social media engagement through creative content creation.
Assisted in development of new product feature, contributing to user-friendly experience.
Helped meet changing demands by recommending improvements to business systems or procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Education
Bachelor of Arts - Political Science (Hons)
Ryan International School
09-2025
Skills
Customer service
Active listening
Goal oriented
Problem-solving
Product knowledge
Cultural awareness
Conflict resolution
Relationship building
Appointment scheduling
Decision-making
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
Accomplishments
Resolved product issue through consumer testing.
Documented and resolved [Issue] which led to [Results].
Achieved [Result] by completing [Task] with accuracy and efficiency.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Applying for the Training Program for Intern
Training Course on Current Efforts to Codify India's Labor Laws
AIM
To discuss about the background of labor law reforms and the salient characteristics of labor codes
Objectives
1. To give insight into the necessity and background of India's labor laws' codification
2. To critically examine the general framework and salient characteristics of different codes
3. To discuss about how labor laws affect the Indian labor market
4. To discuss about how different stakeholders see these labor rules' provisions
Senior Fellow at AP Social Welfare Residential Educational Institutions Society, Dept. of Social WelfareSenior Fellow at AP Social Welfare Residential Educational Institutions Society, Dept. of Social Welfare