Ishitha Prakashan
Dublin,Ireland
Summary
Quality Assurance Engineer with 4 years of experience in banking and payment systems, specialising in transaction processing and regulatory compliance. Proficient in SQL and data analysis, with expertise in testing financial applications. Strong collaboration skills with a focus on delivering high-quality software solutions
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Quality Assurance Analyst C10 (Banking & Payments)
Citicorp Services India Private Limited
Chennai, India
2023.12 - 2025.09
- Performed quality assurance and validation of large-scale banking and payments systems, ensuring accuracy of financial transaction processing across global platforms
- Analyzed high-volume financial datasets using SQL to validate transaction flows and support reconciliation processes
- Evaluated end-to-end payment lifecycles across SEPA, ACH, Fedwire, FPS, and ISO 20022 (pacs/camt) messaging standards
- Developed strong understanding of global payment systems and transaction processing workflows within a regulated banking environment
- Collaborated with core banking (Flexcube), AML, and payments teams to support compliant financial data integration and operational risk mitigation
- Contributed to major banking transformation programs including PISMO migration, Virtual Account Management (VAM), and Express Payments initiatives
- Developed data validation frameworks to improve accuracy and reduce discrepancies in financial reporting and transaction processing
- Supported production environments by monitoring batch processes and resolving issues impacting critical banking operations
- Partnered with cross-functional stakeholders across payments, AML, and core banking teams to ensure successful delivery of banking solutions.
- Conducted detailed risk assessments to mitigate potential problems in project execution.
- Provided technical support and troubleshooting for quick issue resolution.
- Led cross-functional teams to improve overall operational efficiency of QA department.
System Engineer (Test Engineer)
Infosys Limited (Client: Citibank North America)
Chennai, India
2021.09 - 2023.12
- Performed quality assurance and validation of financial systems supporting global banking operations
- Analyzed financial data and system outputs to ensure accuracy of transaction processing and alignment with business rules
- Gained exposure to end-to-end payment lifecycle and financial data flows across integrated banking systems
- Collaborated with business, product, and technology teams to support delivery of banking transformation initiatives
- Validated API responses (JSON/XML) and transaction flows supporting payment systems
- Developed test scenarios and traceability frameworks aligned with regulatory, compliance, and operational requirements
- Supported integration of multiple banking systems, ensuring consistency and reliability of financial data
Education
Bachelor of Technology - Computer Science & Engineering
SRM Institute of Science and Technology
Chennai, India 2017.06 - 2021.05
Master of Science - Business Analytics
University of Limerick
Limerick 2025.09 -
Skills
Banking & Financial Knowledge
- Payments: SEPA, ACH, Fedwire, FPS, ISO 20022
- Transaction processing & reconciliation
- Regulatory and compliance environments
- Financial data analysis
- Risk assessment
- Problem-solving
Analytical & Technical Skills
- SQL, PL/SQL (Oracle)
- Data analysis & validation
- ETL workflows
Tools & Technologies
- Oracle, Unix/Linux, Autosys
- JIRA, Zephyr, Excel
Methodologies
- Agile, Waterfall
Certification
- ISTQB Certified Tester – Foundation Level
- ISTQB Agile Tester (CTFL-AT)
Additional Information
Languages: English, Malayalam, Tamil, Hindi
Languages
English
Fluent
Malayalam
Native
Tamil
Fluent
Hindi
Beginner
Timeline
Master of Science - Business Analytics
University of Limerick
2025.09 -
Quality Assurance Analyst C10 (Banking & Payments)
Citicorp Services India Private Limited
2023.12 - 2025.09
System Engineer (Test Engineer)
Infosys Limited (Client: Citibank North America)
2021.09 - 2023.12
Bachelor of Technology - Computer Science & Engineering
SRM Institute of Science and Technology
2017.06 - 2021.05