Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ishpreet Khurrana

Pune

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

1
1
year of professional experience
2026
2026
years of post-secondary education

Work History

Customer Service Representative

Igt solutions
Pune
08.2024 - Current
  • Handled customer inquiries through phone and email communication.
  • Resolved customer issues by providing accurate information and assistance.
  • Documented customer interactions in the company database for reference.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Ness Wadia College
Pune

Skills

  • Customer service
  • Conflict resolution
  • Database management
  • Effective communication
  • Refund management

Languages

English
First Language
English
Elementary (A2)
A2

Timeline

Customer Service Representative

Igt solutions
08.2024 - Current

Ness Wadia College
Ishpreet Khurrana