ISHTYAQUE AHEMMAD
Restaurant supervisor
Bhubaneswar
Summary
Proven leader in the hospitality sector, adept at staff management and operations optimization, with a track record of enhancing customer engagement at Haidara Restaurant & Grill. Skilled in recruitment and leveraging customer feedback to drive significant improvements, achieving notable increases in efficiency and service quality. Excel at fostering team collaboration and implementing strategic initiatives to exceed business objectives.
Overview
20
20
years of professional experience
Work History
Restaurant Manager
Haidara Restaurant & Grill
04.2019 - 07.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Marketing Manager
Ekleel Alreda Restaurant
02.2015 - 01.2019
- Led a team of marketing professionals to deliver high-quality campaigns on time and within budget.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
Senior Supervisor
al Waleed Palace Hotel
08.2011 - 04.2014
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
- Optimized resource allocation, enabling the department to meet tight deadlines and achieve project goals.
- Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
Kitchen Supervisor
Sajil Restaurant
08.2009 - 01.2011
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Kitchen Supervisor
Hotel Bliss
04.2006 - 06.2009
- Monitored food preparation, production, and plating for quality control.
- Controlled food costs and managed inventory.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Restaurant Supervisor
White Horse Restaurant
04.2004 - 01.2006
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Monitored health and safety standards to maintain a clean, safe working environment.
Supervisor
Sanja Chulla Restaurant
02.2003 - 03.2004
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Education
High School Diploma -
Panchayat High School Rasulpur
Rasulpur Kakatpur Puri Odisha 04.2001 -
Skills
Staff Management
Languages
Arabic
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
English
Intermediate (B1)
driving a car
I have indian and saudi driving licence
Timeline
Restaurant Manager
Haidara Restaurant & Grill
04.2019 - 07.2023
Marketing Manager
Ekleel Alreda Restaurant
02.2015 - 01.2019
Senior Supervisor
al Waleed Palace Hotel
08.2011 - 04.2014
Kitchen Supervisor
Sajil Restaurant
08.2009 - 01.2011
Kitchen Supervisor
Hotel Bliss
04.2006 - 06.2009
Restaurant Supervisor
White Horse Restaurant
04.2004 - 01.2006
Supervisor
Sanja Chulla Restaurant
02.2003 - 03.2004
High School Diploma -
Panchayat High School Rasulpur
04.2001 -
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