With a solid 6-year track record in the financial sector, I bring specialized proficiency in the transfer agency domain, delivering adept stock registration and transfer services to publicly listed companies within the stock market. My expertise ensures the meticulous handling of stock-related transactions and corporate actions, guaranteeing efficiency, compliance, and seamless operations.
Six Sigma Green Belt 2022
In 2019, achieved the prestigious recognition of 'Top Performer of the Year' by consistently delivering maximum Quality every month.
Quality Improvement Plan, Computershare, Nov 2022 - May 2023, To improve the quality of process to 99%., Employed the DMAIC (Define, Measure, Analyze, Improve, Control) approach, utilizing tools such as process maps, root cause analysis, statistical process control, and control charts., Achieved a 40% reduction in transaction errors., Improved process efficiency, reducing the average processing time by 25%., Successfully increased customer satisfaction by 15%, as evidenced by post-project surveys.