Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Ishu Yadav

Ishu Yadav

Bulandshahr

Summary

Dynamic Assistant Manager with a proven track record at Axis Bank Ltd., enhancing customer relations and streamlining operations. Expert in CRM systems management and team leadership, significantly improving project delivery efficiency. Skilled in financial reconciliation and workflow optimization, adept at driving client upselling and retention.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Axis Bank Ltd.
07.2023 - 10.2024
  • Supervised retail banking services, ensuring smooth operations and high client retention
  • Addressed service issues, optimized ticketing workflows, and improved customer relations
  • Conducted CRM training sessions to enhance operational effectiveness
  • Verified contracts and ensured the accuracy and timeliness of project delivery

Project Intern

ECOHATS PRIVATE LIMITED
02.2022 - 04.2022
  • Coordinated project delivery efforts and researched sustainable zero-waste strategies

Education

MBA - Finance and Marketing

Gautam Buddha University
Greater Noida
01.2023

BBA -

Gautam Buddha University
Greater Noida
01.2021

Skills

  • Team Leadership and Coordination
  • CRM Systems Management
  • Workflow Optimization
  • Ticket Allocation and Verification
  • Financial Reconciliation
  • Client Upselling
  • Project Flow Coordination
  • Contract Management

Websites

Timeline

Assistant Manager

Axis Bank Ltd.
07.2023 - 10.2024

Project Intern

ECOHATS PRIVATE LIMITED
02.2022 - 04.2022

MBA - Finance and Marketing

Gautam Buddha University

BBA -

Gautam Buddha University

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Ishu Yadav