ISHWAR CHAND

Work with retail team to provide details of order fulfillment to the respective buyer/distributor/ EBOs/ MBOs.
· Work with ZMs /RMs and Key account Managers for day to day grievances

· Monitor Targets vs. Achievements, stock allocations and dispatches
· Ensuring advance planning for Marketing Events at store/Promotions
Monitoring Inventory at the DC

· Targets vs. Achievements

· Stock availability as per the set target.
· Executing Marketing Events at store/Promotions/EOSS
. Analytical Skills
. Communication

. Customer Focus
. People Management & Development
. Raising Productivity/ Planning
. Negotiations Skills
. Planning
. Organizing
. Co-coordinating & Monitoring skills
. Good leadership skills

•Achievement of Sales target
• Responsible for entire store operations
• Ensure about proper VM in the store as per company guidelines
• Pilferage control
• Maintaining store hygiene and monitoring the other competitor brand's sales figures on daily basis
• Recruiting, Training & motivating new staff for store with the coordination of HR
• Coordination with HO team to resolve the pending store issues etc.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Reviewed sales and gross profit report to assess company efficiency.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

• Managing store operations, handling customer's grievances
• Maintaining efficient in- store operations, ensuring exceptional customer service
• Maintaining sales vs
• Stock ratio
• Ensure monthly and overall annual sales targets are achieved for store
• Review the targets periodically and plan sales strategy accordingly
• Support sales team to meet their individual targets
• Supervision of Visual look and feel of the stores Furnish monthly report on sales vs
• Targets
• Preparing / maintaining MIS & other monthly performance reports for apprising top management of the progress
• Coordinating with the Marketing Dept.
• At the Head Office for implementing marketing strategies
• Pilferage control.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities

• Collaborated with marketing team to create targeted campaigns that increased customer loyalty.

• Responsible for the entire store operations, Analyzing Data /Coordination with H.O
• Daily reporting for sales figures, Stock management, Store KPI'S report
• Target oriented
• To make sure store achieve weekly/monthly Tgt.etc
• (Both Value & Qty) & maintaining the positive figures throughout
• To keep a track of sales of neighboring competitor brand
• Keeping the manual data of all inward, outwards, defective, claims & exchange to avoid any type of discrepancy in the store
• Recruiting, training & motivating the new staff & coordination for the same with HR
• Coordinating with project team for any project related matters
• Management of cash counter like maintaining all manual registers & files update on daily basis & keeping the cash counter clutter free
• Implementation of VM in the Store as per company guidelines
• To implement the VM as per HO's instructions, store signage, in store branding
• Ability to identify problems & solve to the best possible solutions
• Pilferage control.
• Met or exceeded sales objectives on consistent basis to drive company growth.
• Monitored sales team performance and provided constructive feedback.
• Led sales team to exceed quarterly sales goals.
• Reported sales data to upper management for review.
• Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.• Responsible

•Helped customers find specific products, answered questions, and offered product advice.

• Worked with fellow sales team members to achieve group targets.

• Answered incoming telephone calls to provide store, products and services information.

• Meet store sales and target
• Communicate product needs and quality issues to the planning manager
• Proactively manage any merchandising needs in an efficient way
• Maintain floor SOP
• Executing floor plans
• To look after customer' problems if any on the customer service end
• Making actions plans to work on areas of improvement
• Maintaining productivity sheet on daily basis Pilferage control.
• Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment
• Served as key holder, overseeing business opening and closing operations
• Improved customer satisfaction by quickly and effectively addressing inquiries and complaints