Ishwarbhai Somabhai Darji
Vadodara,GJ
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
18
18
years of professional experience
2005
2005
years of post-secondary education
4
4
Languages
Work History
Supervisor
H&M clothing brand
01.2022 - Current
- Company Overview: gxo logistics poland
- Gxo logistics poland
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Observed packing operations to verify conformance to specifications.
- Collected, arranged, and input information into database system.
Shift Manager
Shell India Pvt Ltd
01.2017 - 07.2022
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Promoter
CROMA Center Square Mall
Vadodara
01.2016 - 01.2017
- I have to handle walk-in customers
- I had selling electronics products like Desktop, Air Conditioner, Mobile Accessories, IT Accessories, etc
- I should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively
- Greeting and directing customers
- Providing accurate information (e.g
- Product features, pricing and after-sales services)
- Answering customers’ questions about specific products/services
- Serves customers by helping them in selecting products
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
Sales Executive/Cashier
Hyper panda Mall
01.2014 - 01.2016
- Company Overview: Handling Electronics department
- Handling Electronics Departments, Mobile phones, Desktops, Computer Accessories, Air Conditioner
- Attend the walk in customers at the store
- Gain complete knowledge about the products
- Establish, develop and maintain positive customer relationships
- Managing transactions with customers using cash registers
- Scanning goods and ensuring pricing is accurate
- Collecting payments whether in cash or credit
- Handling Electronics department
Team Member to Gold Level
Dominos Pizza
Vadodara
01.2010 - 01.2013
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
- Assisted with inventory counts and stocking of merchandise.
- Increased sales through effective product placements and persuasive communication skills.
Salesman
Center Square Mall Toyshop Showroom
Vadodara
01.2007 - 01.2010
- Assist customers in locating toys of their choice
- Demonstrate the qualities and functionalities of toys to customer
- Verify and inspect toys for breakages or damages
Education
S.S.C -
G.S.E.B.
H.S.C - undefined
G.H.S.E.B.
Computer Basic & Hardware Networking -
Sun Mars Academic
Fategung VadoadaraCNC Programming & Operating -
Parmant Cnc Coching
Gidc MakarpurSkills
Staff management
Operations management
Process improvement
Strategic planning
Inventory control
Customer service
Staff discipline
Workflow management
Disclaimer
I declare that the above given information is true to the best of my knowledge.
Personal Information
- Date of Birth: 11/22/88
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Supervisor
H&M clothing brand
01.2022 - Current
Shift Manager
Shell India Pvt Ltd
01.2017 - 07.2022
Promoter
CROMA Center Square Mall
01.2016 - 01.2017
Sales Executive/Cashier
Hyper panda Mall
01.2014 - 01.2016
Team Member to Gold Level
Dominos Pizza
01.2010 - 01.2013
Salesman
Center Square Mall Toyshop Showroom
01.2007 - 01.2010
H.S.C - undefined
G.H.S.E.B.
S.S.C -
G.S.E.B.
Computer Basic & Hardware Networking -
Sun Mars Academic
CNC Programming & Operating -
Parmant Cnc Coching