Ishwarchandra Sharma
Pune
Summary
Results-driven Senior Manager with 22 years of progressive experience in Medical Transcription and Healthcare Documentation, specializing in operations leadership, process optimization, and team management, in transcribing physician dictations, editing, and proofreading medical documents. Skilled in medical terminology, anatomy, and pharmacology with strong knowledge of HIPAA guidelines
Core Skills
- Medical Transcription Operations Management
- Team Leadership & Workforce Planning
- Quality Assurance & Process Audits
- Client Relationship Management
- Training & Performance Development
- HIPAA Compliance & Confidentiality
- Vendor Management
- Medical Transcription & Editing
- Medical Terminology & Anatomy Knowledge
- EHR/EMR Documentation
- Proofreading & Quality Assurance
- HIPAA Compliance & Patient Confidentiality
- Typing Speed: [60-70 WPM] with 98–99% accuracy
- Speech Recognition Software
- Time Management & Attention to Detail
Overview
5
5
years of professional experience
Work History
Senior Manager (Medical Transcription)
IKS Health
Pune
07.2022 - Current
- Lead and manage transcription operations with a team of 60+ transcriptionists, editors, and QA specialists.
- Oversee end-to-end workflow: dictation capture, transcription, editing, QA, and submission to clients.
- Maintain SLA compliance: 99% accuracy, turnaround time.
- Implement quality monitoring and audit programs, reducing errors.
- Collaborate with clients to understand documentation needs and provide customized solutions.
- Drive adoption of speech recognition and increasing productivity.
- Develop training programs for new hires and continuous improvement sessions for staff.
- Maintain HIPAA Compliance & Confidentiality
Manager (Medical Transcription)
AQuity Solutions India Pvt. Ltd
Pune
03.2020 - 07.2022
- Supervised day-to-day operations across multiple teams and shifts.
- Coordinated with clients for feedback, escalations, and workflow improvements.
- Managed hiring, onboarding, and performance appraisals.
- Introduced process automation to reduce turnaround delays and improve resource utilization.
- Achieved cost savings of [X%] through optimized resource scheduling.
Earlier Roles: Jan 2003 - Feb 2020
- Quality Coach – Medical Transcription
- Quality Analyst / Junior Editor – Medical Transcription
- Medical Transcriptionist
Education
Bachelor of Science - Physics
Pune University
04-2001
Higher School Certificate - Science
Maharashtra Board
03-1996
Secondary School Certificate -
Maharashtra Board
03-1994
Skills
- Medical Transcription (Consultation, History and Physical, Progress Notes, Cardiology Reports, Operative Reports, Discharge Summary, etc)
- Medical Terminology & Anatomy Knowledge
- Grammar & Proofreading Skills
- EHR/EMR Familiarity
- Typing Speed: 60-70 wpm with high accuracy
- Time Management & Attention to Detail
- HIPAA Compliance Awareness
Training
Medical Transcription Training Program
Garda Medical Pvt Ltd – Pune [July 2002 – Dec 2002]
- Completed 6 months' training program covering Language of Medicine (LOM), English/Grammar, Americanism, transcription, editing, and proofreading
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Accomplishments
- Recognized as Best Employee for reliability and exceptional quality performance during early years
- Won Best Performance Coach multiple times (2015–2018) for driving excellence in team output and quality
- Best Quality Coach Award – Q3 2019, recognized for driving consistent quality improvement across multiple accounts.
- Awarded Best Performer - Manager (Q4, 2022) for exceptional leadership and service delivery
Hobbies
- Singing
- Swimming
- Trekking
Timeline
Senior Manager (Medical Transcription)
IKS Health
07.2022 - Current
Manager (Medical Transcription)
AQuity Solutions India Pvt. Ltd
03.2020 - 07.2022
Bachelor of Science - Physics
Pune University
Higher School Certificate - Science
Maharashtra Board
Secondary School Certificate -
Maharashtra Board