Overview
Work History
Education
Skills
Languages
Timeline
Generic

ISMAIL JALAL

MUMBAI

Overview

13
13
years of professional experience

Work History

CO Founder

Alif Profiles
Mumbai
12.2023 - Current
  • Conducted market research to determine competitive pricing for properties.
  • Provided guidance and advice to clients on the best real estate investments.
  • Negotiated with buyers, sellers, landlords and tenants to reach favorable agreements.
  • Established relationships with lenders, brokers and other professionals in the real estate industry.
  • Developed marketing plans for specific properties using various media outlets.
  • Attended conferences or seminars related to the real estate industry in order to stay abreast of new developments.
  • Played integral role in sales process by effectively leveraging property and proposals expertise.
  • Developed and implemented business plan to secure venture capital funding.
  • Created and maintained corporate website, marketing materials, and social media accounts.

CRM Head

Capitor Ventures PVT LTD
Mumbai
11.2021 - 10.2023
  • Developed and implemented real estate marketing strategies to increase client base.
  • Created and maintained relationships with tenants, landlords, and other stakeholders in the real estate industry.
  • Prepared annual budgets to support long-term goals of the business.
  • Monitored market trends to determine optimal pricing strategies for properties.
  • Coordinated maintenance activities for all owned properties as needed.
  • Developed customer segmentation strategies for CRM to maximize marketing efforts.
  • Analyzed customer data and identified trends to inform the design of the CRM platform.
  • Created detailed reports on customer activity, including purchase history and preferences.

Manager

Gracy Wood
Mumbai
07.2020 - 10.2021
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Established processes to ensure efficient workflow throughout the organization.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Provided leadership during times of organizational change or crisis situations.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

AGM

Parle Agro
Mumbai
05.2018 - 02.2020
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Key Accounts Executive

RedBull India PVT LTD
Mumbai
04.2014 - 04.2018
  • Collaborated with cross-functional teams to develop account plans and strategies.
  • Developed and implemented strategies to increase sales from key accounts.
  • Presented new products and services to customers in order to drive revenue growth.

Key Accounts Executive

Narang Hospitilty Services PVT LTD
Mumbai
02.2012 - 03.2014
  • Developed and implemented strategies to increase sales from key accounts.
  • Analyzed customer data to identify potential opportunities for growth.
  • Collaborated with cross-functional teams to develop account plans and strategies.
  • Managed customer relationships to ensure satisfaction and loyalty.
  • Presented new products and services to customers in order to drive revenue growth.

Sales Executive

Hindustan Coca Cola Beverage PVT LTD
Mumbai
03.2011 - 02.2012
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Utilized CRM software to track leads and manage accounts throughout the sales cycle.
  • Managed a team of 5-10 sales representatives by providing guidance on best practices in salesmanship.

Education

High School Diploma -

New Model English High School
Mumbra
03-2000

High School Diploma -

Sunrise
Alwar

Skills

  • Strategic Visioning
  • Innovation Skills
  • Stakeholder Communication
  • Strategic Partnerships
  • Process Improvement
  • Financial Leadership
  • Profit and Loss Management
  • Brand Management
  • Marketing and Advertising
  • Business Planning
  • Revenue Growth

Languages

English
First Language
Hindi
Elementary (A2)
A2
Gujarati
Elementary (A2)
A2
Marathi
Elementary (A2)
A2

Timeline

CO Founder

Alif Profiles
12.2023 - Current

CRM Head

Capitor Ventures PVT LTD
11.2021 - 10.2023

Manager

Gracy Wood
07.2020 - 10.2021

AGM

Parle Agro
05.2018 - 02.2020

Key Accounts Executive

RedBull India PVT LTD
04.2014 - 04.2018

Key Accounts Executive

Narang Hospitilty Services PVT LTD
02.2012 - 03.2014

Sales Executive

Hindustan Coca Cola Beverage PVT LTD
03.2011 - 02.2012

High School Diploma -

New Model English High School

High School Diploma -

Sunrise

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