Hi, I’m
Ismail Khan
Barista
Mumbai,Maharashtra
Summary
Dynamic barista with expertise in espresso machine operation and a strong focus on customer satisfaction, honed at Marriott International. Proven ability to lead teams and train new hires, while maintaining high standards of cleanliness and efficiency. Recognized for enhancing customer experiences through exceptional service and quality beverage preparation.
Overview
3
years of professional experience
Work History
Marriott International
Barista
09.2025 - Current
Job overview
- Prepared high-quality espresso beverages and specialty coffee drinks consistently.
- Operated espresso machines and brewing equipment, ensuring consistent quality of beverages.
- Provided exceptional customer service, enhancing customer experience and satisfaction.
- Cultivated knowledge of coffee origins and brewing methods to provide informative customer education.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Assisted in inventory management, tracking supplies to reduce waste and enhance service efficiency.
Blue Tokai Coffee Roasters
Barista
04.2024 - 07.2025
Job overview
- Prepared and served a variety of coffee beverages, ensuring quality and consistency.
- Operated espresso machines and grinders to produce high-quality drinks.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Maintained cleanliness of workstations and equipment, adhering to hygiene standards.
- Managed inventory levels by restocking supplies and monitoring usage trends.
Lemon Tree Premium
Intern
05.2023 - 11.2023
Job overview
- Assisted in developing customer satisfaction surveys to gather feedback for service improvement.
- Executed daily operational tasks ensuring compliance with company standards and policies.
- Coordinated team meetings to streamline communication on project progress and objectives.
- Analyzed data from guest interactions to identify trends and enhance service delivery.
Education
Mumbai University Mumbai
Bachelor in Hospitality Management
04-2026
Skills
Time management
Attention to detail
Team player
Payment processing
Shift management
Collaboration techniques
Sales transaction management
Espresso operation
Beverage preparation
POS systems
Service expertise
Inventory management
Coffee expertise
Onboarding training
Beverage presentation
Timeline
Barista
Marriott International
09.2025 - Current
Barista
Blue Tokai Coffee Roasters
04.2024 - 07.2025
Intern
Lemon Tree Premium
05.2023 - 11.2023
Mumbai University
Bachelor in Hospitality Management