Highly accomplished and results-oriented professional with over 18.5
Accomplished professional with 19 years of diverse experience across roles including Professional Services Manager, Integration Architect, Integration Manager, Engineering Manager, and Senior Project Manager.
Adept at coordinating cross-functional teams and leading Quality Engineering, DevOps, and Engineering teams for over a year.
Extensive 18-year background in designing and developing SaaS HCM products, complemented by a year in Domains product experience.
Proficient in iPaaS Middleware tools, with 6 years using Dell Boomi and 1 year with IBM Cast-iron.
Strong expertise in crafting integration solution roadmaps, ensuring scalability, security, and performance.
Managed complex HCM integration projects, including ATS, Onboarding, and HRIS integrations with third-party vendors (SAP, Oracle, Workday, ADP).
Led a team of engineers and developers in designing, developing, and delivering enterprise-scale HCM software solutions.
Collaborative approach to comprehend cross-functional integration needs, designing tailored solutions and troubleshooting issues.
Well-versed in the latest integration technologies, trends, and documentation practices.
Salesforce certified Admin with 2 years of CRM Admin experience, backed by 3 years of Dot .NET and C# proficiency.
10 years of hands-on Java, J2EE, and Struts experience, coupled with Git, Jenkins, Docker, jFrog, and Sensu in CI/CD pipelines.
Skillfully handling Agile, Scrum, Jira, IPWC, and RTC tools, while leading small Agile teams in the Kanban model.
In-depth knowledge of integration technologies like APIs, middleware, and message brokers, including cloud integration experience.
Proven track record in integrating with ERPs and HRIS such as SAP, Salesforce, Success Factor, Peoplesoft, Workday, ADP etc.
Strong problem-solving skills, SQL knowledge, and exceptional written and verbal communication abilities.
Adaptable team player with the ability to collaborate effectively with external parties and manage multiple projects simultaneously.
Demonstrated ability in end-to-end portfolio responsibility and managing diverse stakeholders.
Focused on creating cost-effective tools to enhance implementation efficiency.
Currently spearheading a 32-member team, with prior experience in leading a team of 57 members.
Recruited, trained, and mentored college graduates, leveraging internal resources to minimize training expenses.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Senior Project Manager
Infinite Computer Solutions
10.2022 - Current
Turbify.com (Formerly known as Yahoo Small Business)
Off-site Team Technical Activities and Program Management:
Assumed a pivotal role as a Technical Program Manager, orchestrating multifaceted technical initiatives with precision and finesse despite being off-site.
Managed program with seamless coordination, exemplifying strong remote management skills and a deep understanding of technical program dynamics.
Impactful Off-Site Team Management:
Demonstrated adeptness in overseeing and managing off-site team's technical activities and programs, ensuring a harmonious and collaborative work environment.
Vigilantly monitored project progress, identified bottlenecks, and offered timely guidance to overcome challenges, resulting in the consistent delivery of high-quality, on-time outcomes.
Leadership in Team Development:
Guided a 57-member team across three diverse programs for a duration of 5 months, providing effective leadership through clear direction and valuable support.
Undertook the role of a program manager for "Turbify," overseeing a 31-member team, showcasing strategic thinking and adept program management skills as a second-level manager.
Resource Management and On-Site Support:
Facilitated a smooth off-site team migration for "Turbify," ensuring a seamless transition while optimizing resource allocation for enhanced productivity.
Played a pivotal role in ensuring robust resource management, coupled with comprehensive training initiatives to elevate the off-site team's technical proficiency.
Investing in Emerging Talent:
Recruit, trained, and nurtured a group of 16 recent college graduates, efficiently leveraging internal resources to minimize training costs.
Elevated the capabilities of these graduates, empowering them to contribute effectively across diverse projects and programs, fostering a valuable integration into the organizational landscape.
Technical Manager
Infinite Computer Solutions
10.2021 - 09.2022
IBM Talent Suite - Onboard
Responsible for integration of various software solutions from Infinite talent Suite Onboard (Eg: Workday,Success factor,ADP,Salesforce,Oracle). This is done either programmatically with code or declaratively with ETL tools/middleware (Dell Boomi).
Defining, documenting, designing, coding, testing, and deploying integrations, customizations, and enhancements primarily using Web Services (SOAP/REST/HTTP) specific in-house built tools as middleware.
SME for all Talent suite Onboard Integrations.
Work with cross-functional project teams and client and define complex integration requirements and ensure their implementation
Define and develop elegant solutions for system integration
Integrate systems/software solutions via APIs.
Experience with Web technologies (XML, JSON, REST, Web Services, SOAP)
Experience with designing and implementing XSLT mapping, graphical mapping.
Experience in performance tuning of objects and systems utilizing best practices.
Designed and Developed reusable integration templates and it reduced 40% of implementation time.
Look for and fill in gaps where implementation time might be shortened.
Manager Professional Services/Integration Architect
IBM India Limited
07.2013 - 09.2021
IBM Talent Suite - Onboard
Accountable for team's ongoing deliveries and people within teams.
Responsible for budgets within the team. Team improvements, Recruitment, line management, team morale, career progression.
Metrics on team delivery potentially on multiple projects.
Worked as single Point of Contact for Multiple teams
Worked with team on a daily basis to make sure their projects stayed on target and within budget.
Attended weekly meetings for all projects.
Resolved managerial and technical problems with clients, team members, and higher management officials.
Interact with the Client on a regular basis to review any issues or concerns.
Proactively communicated and resolved issues across all levels of the organization that impacted project success.
Always made sure higher management was aware of any issues or risks prior to their occurrence
Part of the end-to-end implementation of Integration projects involves planning, scope, requirements, schedule, communication, risk, and budget.
Liaising with the customer's requirement gathering, Discovery calls, task allocation, Driving the team to achieve the project timelines providing support, and dealing with escalations.
Acted as Subject matter expert in the Onboard Integrations.
Get the requirements from the client and provide feasible and efficient solutions to the client on their integration requirement.
Led a team of 5-7 members for 4+ years as Offsite Technical Manager.
Provided best practices to the team members and encourage them to build time to value applications to improve client satisfaction.
Provided technical guidance on complex and cross-application architecture challenges
Lead design workshops to enable the preparation of detailed technical specifications
Designing and Developing time to valuable tools to reduce the implementation time and improve client satisfaction.
Design and Develop the Integrations using Middleware (Boomi/Cast iron/Internal tools) to client HRIS systems.
Design Developed B-O mapping tool and reduced the implementation time by 60%
Team Lead
IBM Kenexa Technologies
11.2004 - 06.2013
Kenexa Recruiter Enterprises and Kenexa Recruiter Hourly (KRE/KRH)
Worked as Team Lead/Senior Software Engineer/Software Engineer in Customization Team.
Customize the base product as per the client requirement using Java.
Implement the client as per the client requirements within the timelines
Provide the post live support to the product.
Provided production support to the 100+ clients, like fixing bugs, applying patches etc.
Migrate the client data from Legacy systems to new systems using in-house built tools and SQL scripts.
Team activities includes, Hiring, training, budding, Motivating the team to achieve the management goals.
Lead several large size concurrent projects right from analysis of requirements, development of new features/modules, customizations to the ATS product.
Managed and lead the customization team responsible for integrating ATS with various HRIS products like SAP, Lawson, People Soft and other legacy systems.
Managed and lead the customization team responsible for integrating ATS with various 3rd party background check vendors (sterling, choice point, hire right …) and WOTC vendors
Managed and mentored both onshore and offshore teams.
Coordinated efforts with the implementation consultants, clients and technical team members to identify areas of opportunity and improve project performance.
Identified and documented scope of projects, created budgets and work plans, assigned tasks, obtained resources and conducted meetings to review progress and organize future work effort.
Owned the project specification and project implementation plan and is responsible for their update and distribution to appropriate team.
Built teams as a member in the board of recruitment.
R&D for implementation or integration between various technologies.
Performing high level and detailed analysis of system architecture, requirements, functionality and design, developing, documenting and testing applications.
Designing and Coding using JAVA/JSP.
Education
MCA - Computer Applications
RVR & JC College of Engineering
Guntur
06.2001
B.Sc - Computer Science And Programming
Acharya Nagarjuna University
Guntur
04.1997
Skills
Technical Skills:
Languages: Java, J2EE, JSP, Servlets, Struts
Dot Net, C#, Python, SQL
Web Services: (SOAP, REST), XML, JSON, XSLT, HTTP and Authentication Methods (Basic, OAuth, certificates etc)
CI/CD Pipeline: GitHub, Jenkins, jFrog, Sensu and Docker
Middleware(iPaaS): Dell Boomi, IBM AppConnect(Castiron)
Project Management Tools: Jira, Confluence, Salesforce, IBM IPWC, RTC, Defect Tracker, Hive and Onyx
Code Repository: GitHub and VSS, TFS
Project Implementation skills:
Agile (Scrum), Waterfall and Spiral Model
Project Planning, Development and Scoping
Software Development Lifecycle, Implementation and ongoing support and enhancements
Certification
IBM Certified Manager - June 2017
Certified SCRUM Master – Dec -2014
Certified IBM AI Associate for All IBMers - July 2021
IBM Coursera Certified Data Scientist: January 2020
Other Badges: https://www.credly.com/users/ismail-shaik
Assistant Manager- Human Resources (L&D) at Radisson Blu Resort VisakhapatnamAssistant Manager- Human Resources (L&D) at Radisson Blu Resort Visakhapatnam