ISMAIL SHAIKH
RETAIL STORE MANAGER
NAVI MUMBAI
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Floor Manager
KOHINOOR TELEVIDEOS LTD
09.2023 - Current
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Managed team of 50 employees to maintain smooth-running operations of shop floor.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Implemented loss prevention measures to minimize shrinkage, safeguarding the store's profitability.
- Managed store inventory and stock levels to maintain availability of products.
- Oversaw supply restocking, area cleaning, and product organization.
- Monitored sales and adjusted staffing levels to meet customer service standards.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
STORE MANAGER
VIJAY SALES (INDIA)PVT LTD
02.2008 - 12.2022
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Approved regular payroll submissions for employees.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reduced operational risks while organizing data to forecast performance trends.
- Increased sales of store by 10% minimum .
Senior Sales Executive
CROMA
02.2006 - 01.2008
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Contributed to team objectives in fast-paced environment.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Built diverse and consistent sales portfolio.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
Team Leader Manager
Big Bazaar, Future Group
02.2003 - 03.2006
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Cultivated positive, productive team environments, resolving conflicts quickly.
Education
BBA - Retail Management
SIKKIM PROFESSIONAL UNIVERSITY
Gangtok, India 02.2022 - 03.2024
Skills
Process Improvement
Computer Skills
Written Communication
Self Motivation
Employee Relations
Regulatory Compliance
Performance Tracking and Evaluation
Product presentation
Accomplishments
MY STORE ACHIEVED 100% TARGET ACHIEVEMNT FOR OLED SALES LAST DIWALI (2023) 200QTY OLEDS SALE.
MY STORE WON CHAMPIONS TROPHY PAN INDIA FOR HIGHEST SALES REVENUE (12 CRORES) IN 2022 DIWALI AT VIJAY SALES .
LISTENING MUSIC,SINGING,CARROM
LOVE TO SING IN KARAOKE SYSTEM
Timeline
Floor Manager
KOHINOOR TELEVIDEOS LTD
09.2023 - Current
BBA - Retail Management
SIKKIM PROFESSIONAL UNIVERSITY
02.2022 - 03.2024
STORE MANAGER
VIJAY SALES (INDIA)PVT LTD
02.2008 - 12.2022
Senior Sales Executive
CROMA
02.2006 - 01.2008
Team Leader Manager
Big Bazaar, Future Group
02.2003 - 03.2006