Israel Young
EVANSVILLE
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Merchandiser
Sam's Club
02.2026 - 07.2026
- Assisted customers with product inquiries, store navigation, and service requests to enhance shopping experience.
- Maintained accurate inventory levels to support operational efficiency and ensure product availability.
- Assisted customers with product inquiries, store navigation, and service requests to enhance shopping experience.
- Provided friendly and professional customer service in a fast-paced retail environment.
- Maintained accurate inventory levels to support operational efficiency and ensure product availability.
- Collaborated with team members to complete tasks and meet daily goals.
- Demonstrated reliability, attention to detail, and strong work ethic.
Customer Service Representative
Reimbursement Solutions
Chicago
06.2025 - 02.2026
Education
Oswego High School
Oswego, ILSkills
- Merchandise management
- Stock organization
- Display setup
- Sales strategies
- Competitive pricing
- Customer Retention
- CRM management
- CRM Software
- CRM Platforms
- Sales transactions
- Market analysis
- Trend analysis
- Product presentation
- Time Management
- Multitasking
- Document editing
- Data input
- Spreadsheet management
- Spreadsheet management
- Word processing
- Microsoft Office
- Google Workspace
- Microsoft Teams
- Slack
- Zoom
- Remote Communication
- Customer Service
- Client support
- Issue resolution
- Problem Solving
- Conflict Resolution
- Teamwork
- Prioritization
- Communication skills
- Discount strategies
- Sales strategies
Remote Work Readiness
- Professional email and chat communication
- Ability to work independently
- Strong organizational skills
- Virtual meeting experience
- Fast learner
- Flexible schedule and dependable attendance
Timeline
Merchandiser
Sam's Club
02.2026 - 07.2026
Customer Service Representative
Reimbursement Solutions
06.2025 - 02.2026
Oswego High School