ISTIFAQ ALI
Barista cum cashier and data entry operator
Unnao
Summary
Provided exceptional customer service by efficiently handling cash transactions and processing customer orders. Received and resolved customer complaints, ensuring customer satisfaction and loyalty. Maintained cleanliness and organization of the cashier and barista stations to uphold company standards. Collaborated with team members to meet daily sales targets and ensure smooth operations. Trained new team members on cash handling procedures and barista techniques while demonstrating strong leadership skills.
Overview
15
15
years of professional experience
Work History
Barista Cum Cashier
Coffee day Riyadh, Saudi Arabia
09.2016 - 11.2021
- Worked as a Barista cum Cashier responsible for preparing and serving coffee and beverages while handling cash counter operations. Managed billing, POS transactions, cash handling, and daily sales reconciliation with accuracy. Delivered excellent customer service, maintained hygiene and food safety standards, and supported team operations during peak hours. Experienced in upselling, order management, and maintaining a clean and organized work area.
Supervisor
Arsh Cement Articales
02.2022 - 10.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Data entry operator
indian private bank
01.2011 - 01.2015
- Worked as a Data Entry Operator responsible for accurate data entry, updating records, and maintaining databases. Handled MS Word and MS Excel for documentation, reports, and spreadsheets. Ensured data accuracy, confidentiality, and timely completion of tasks. Assisted in file management, verification of documents, and day-to-day office operations.
Education
Computer Course - DOEACC / NIELIT Level
Excel net unnao UP
unnao, UP01.2023
Post graduate (Master’s Degree) - undefined
Kanpur university
01.2015
Skills
Cashier
Timeline
Supervisor
Arsh Cement Articales
02.2022 - 10.2025
Barista Cum Cashier
Coffee day Riyadh, Saudi Arabia
09.2016 - 11.2021
Data entry operator
indian private bank
01.2011 - 01.2015
Computer Course - DOEACC / NIELIT Level
Excel net unnao UP
Post graduate (Master’s Degree) - undefined
Kanpur university