Power BI
Istkhar Khan
Business & Sales Development Manager | Sales Strategy | Revenue Growth
Gurgaon,HR
Summary
Dynamic Sales Manager with a proven track record at Paramountcy Imperial Private Limited, excelling in client relationship management and sales planning. Achieved significant revenue growth through innovative strategies and effective team leadership. Skilled in performance management and new business development, fostering long-lasting client partnerships while driving process improvements.
Overview
14
14
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Sales Manager
Paramountcy Imperial Private Limited
01.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Lead end-to-end sales operations, improving conversions and forecast accuracy
- Build Power BI dashboards for leadership visibility on revenue and KPIs
- Drive process improvements to enhance team productivity and output
Sales Manager – Sales & Customer Service
Herbalmax Healthcare Private Limited
06.2022 - 11.2023
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Team Leader – Sales & Customer Service
Aegis Customer Support Services Private Limited
10.2021 - 06.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Team Leader
Quampetence Business Solutions PVT LRD
04.2021 - 10.2021
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Team Leader
Herbalmax Healthcare Private Limited
08.2019 - 03.2021
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Quality Analyst
Nutravo Lifecare Private Limited
03.2018 - 07.2019
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
Quality Analyst
Intelenet Global Services
07.2017 - 03.2018
- Identified process inefficiencies through meticulous data analysis, leading to streamlined operations and increased productivity.
- Analyzed quality and performance data to support operational decision-making.
- Created and revised procedures, checklists and job aids to reduce errors.
- Developed and maintained quality assurance procedure documentation.
Quality Analyst
Ruralralshores Business Service Private Limited
11.2016 - 07.2017
- Led root cause analysis initiatives that resulted in significant reduction in recurring defects.
- Ensured compliance with regulatory requirements by meticulously reviewing documentation and maintaining accurate records.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner, demonstrating commitment to exceptional service.
Quality Analyst Lead
DRITM Private Limited
01.2016 - 11.2016
- Supported successful product launches by meticulously validating feature sets against defined requirements.
- Led a team of Quality Analysts, fostering a collaborative environment that encouraged continuous improvement and skill development.
- Managed multiple projects simultaneously, prioritizing tasks based on business impact and deadlines.
- Promoted data-driven decision-making through careful analysis of collected metrics related to application performance.
Quality Analyst
Aegis Global Limited
04.2012 - 11.2015
- Evaluated vendor performance by conducting regular audits, ensuring adherence to established quality standards and requirements.
- Optimized resource utilization by effectively prioritizing tasks based on project timelines and risk assessment outcomes.
- Supported the successful launch of new products by contributing expertise in defining quality specifications during the development phase.
- Improved team efficiency with introduction of automation tools for repetitive testing tasks.
Education
BBA - Business
Mountain Institute of Management & Technology
Delhi, India 04.2001 -
Skills
Sales planning
Software
Tableau
Certification
Data_Analytics
Cricket
Accomplished all-round cricketer skilled as a right-arm fast bowler and top-order batsman, competing at College and club levels in Uttar Pradesh.
Timeline
HR Management
06-2026
Data_Analytics
12-2025
Power BI Certificates
11-2025
Product Management Certificate
10-2025
Sales Manager
Paramountcy Imperial Private Limited
01.2024 - Current
Sales Manager – Sales & Customer Service
Herbalmax Healthcare Private Limited
06.2022 - 11.2023
Team Leader – Sales & Customer Service
Aegis Customer Support Services Private Limited
10.2021 - 06.2022
Team Leader
Quampetence Business Solutions PVT LRD
04.2021 - 10.2021
Team Leader
Herbalmax Healthcare Private Limited
08.2019 - 03.2021
Quality Analyst
Nutravo Lifecare Private Limited
03.2018 - 07.2019
Quality Analyst
Intelenet Global Services
07.2017 - 03.2018
Quality Analyst
Ruralralshores Business Service Private Limited
11.2016 - 07.2017
Quality Analyst Lead
DRITM Private Limited
01.2016 - 11.2016
Quality Analyst
Aegis Global Limited
04.2012 - 11.2015
BBA - Business
Mountain Institute of Management & Technology
04.2001 -